ACCOUNTS RECEIVABLE TEAM LEAD - CREDIT CARDS

This position will maintain individual responsibilities as well as monitoring 4-6 direct reports for the Credit Card Team.  The intent of the position is to expose staff to supervisory responsibilities while they maintain other responsibilities.  The position is challenging?it requires multitasking abilities, solid technical skills, and excellent interpersonal ability.

 

Scope:

Working with 3-4 peers and monitoring 4-6 Representatives.  Accounts Receivable is responsible for processing approx. 8,000-10,000 Credit Cards per month timely and accurately.  This also includes interaction with Accounting, Collections, District personnel, and Account Managers.

 Responsibilities may include but are not limited to:

? Coordinate the processing, verification, and entry of approx. 8,000-10,000 Credit Cards a month.

? Maintain a Daily schedule of assigned tasks or portfolio while maintaining full compliance with departmental policies and procedures.

? Assist in administering an e-mail box.

? Primary contact for their team when questions about Oracle/Accounts/Procedures and Processes arise.

? Review summary statistics for their team?review findings with Supervisor. Communicate with team on issues/findings.

? Monitor, update and send monthly reporting to Supervisor and Manager.

? Assist, train, and troubleshoot their direct reports in all areas of departmental procedures.

? Will review problematic accounts from their direct reports to help in resolving issues.

? Team Lead will complete and submit monthly/weekly reporting to the Supervisor and/or Manager

? Review, approve and ensure compliance for all submissions daily?submit to Supervisor or Manager for approval when needed.

? May assist in the final stages of the interview/selection processes to ensure candidate will mesh/fit in with the group.  Supervisor and/or Manager will handle resume and candidate review.Assist with the completion of performance reviews for direct reports?Supervisor and Manager will complete ?standard? reviews for levels of performance?Team Leads will adjustMay be called upon to assist with HR issues for their direct reports.

? Assist in monitoring the workflow in the department to insure that all deadlines are met.

? Maintain strong knowledge of Accounts Receivables processes to enable efficient communication to both internal and external customers.

? Participate in training area, region, and district personnel on Company Accounts Receivable policies and procedures.

? Assist with various projects as assigned for the department

 Supervision Exercised:  None

 

Requirements:

? Associates Degree or two (4) years accounts receivable experience preferred

? Strong Credit Card Processing Knowledge

? Strong organizational, interpersonal, analytical and verbal/written communication skills.

? Ability to function independently with a minimum of daily supervision. 

? Consistent display of professional conduct while exhibiting a superior level of total customer service and satisfaction for both internal support groups and external customers

? Excellent problem solving, detail oriented and organizational skills

? Extensive knowledge of PC applications (Windows based software), Microsoft Excel and Microsoft Outlook

 

We offer:

* Competitive compensation

* Medical, Dental, Vision benefits

* Day 1 401(k)

* Paid time off

* Generous bonus plan

* Excellent working conditions

* Smoke-free environment

* Business casual dress

* On-site cafeteria

* Free fitness center

* Free parking

 

At this time we are considering only local candidates who are able to work without employer sponsorship.  No agencies or phone calls, please.  Only those candidates whose experience best meets our requirements will be contacted. 

 

Interested candidates may apply with letter of interest, including salary history and resume to:  Iron Mountain Records Management, Attn:  HR Dept. ? CW, 1000 Campus Drive, Collegeville, PA  19426.  Fax to (610) 831-2388 or e-mail to hresources@ironmountain.com (attachments in Microsoft Word format only).  Our NYSE symbol is (IRM).  Check out our financial performance!