Business Analyst

Summary Performs analytical work to support the various business needs of assigned DHL business units. Prepares and analyzes data and coordinates the reporting function to accurately identify data integrity issues and recommend possible system or process enhancements.

Tasks & Accountabilities
Develops and implements tools and processes to support assigned DHL business units. Analyzes statistical data and prepares analysis to support the various needs of assigned DHL business units; compiles and summarizes data to present to management as necessary. Assists in maximizing efficiencies of various DHL business units through identifying, monitoring and documenting operational issues. Develops standard and ad-hoc reports to identify data integrity failures; performs thorough analysis to identify root causes for failure and makes recommendations for solutions. Coordinates with the internal IS department and vendors on issues related to the maintenance, upgrading, and repair of automated data management equipment. Researches, documents and reports on various market changes affecting the assigned business unit. Produces reports for management that draw data from various sources to aid in tracking business unit efficiency. Takes part in various departmental projects and processes. May assist in training efforts for assigned DHL business unit. May provide functional guidance, advice and/or training to less-experienced data analysis professionals.

Skills & Qualifications
Intermediate-level professional contributor. Typically requires BS/BA in related discipline and 2-5 years experience in related field or MS/MA and generally 1-3 years of experience in related field. Professional certification is required in some areas.

Click