Finance Supervisor

Summary Provides timely and accurate maintenance of the company's receivables subsequent to original invoicing. Researches, adjusts and corrects information for customers and the sales organization. Deposits and applies customer payments. Provides timely delivery of COD checks to shippers. Researches and resolves customer overcharge claims. Oversees credit card payment processes, order entry and payment processing for Pre Purchase products (Ship Ready). Researches, refunds, escheats and applies unidentified payments.

Tasks & Accountabilities
Manages the activities of the Accounts Receivable department to correctly reflect the current state of this company asset. Ensures fiduciary control of receivables through appropriate approvals and checks and balances. Manages the receipt and posting of customer payments. Provides support for and training of field personnel concerning billing adjustments, overcharge claims, and refund requests. Directs process control for all adjustment requests submitted by customers or internal sales. Ensures prompt COD payment remittance to customers. Directs research and re-rating as necessary to meet customer and Sales requests. Oversees research, application, refund, and escheatment of customer payments that are not directly applied to accounts. (UAC). Prepares account statements. Supervises the maintenance of Accounts Receivable records, including keeping account of cash receipts, claims and overdue invoices. Computes and records interest charges, refunds and similar items. Supervises two or more staff. Responsible for hiring, coaching, training, and developing subordinate staff. Assigns work, sets completion dates, reviews work, and manages performance in accordance with organizational policies, procedures, and performance management processes.

Skills & Qualifications
Complete understanding and wide application of principles, theories, and concepts in function or business area. An advanced understanding of specific aspects of work supervised and practical application to problems and situations ordinarily encountered. Knows and effectively uses fundamental concepts, practices, and procedures relative to quality and productivity improvements, training, budgeting and cost control, and progressive techniques in area of specialization. Generally understands basic supervisory approaches for work direction, motivation, and disciplinary action. Typically requires BS/BA and 2-4 years of related field, or equivalent. Professional certification required in some areas.

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