Financial Aid Officer

***Local applicants only.  Please do not apply if you do not hold at least an Associate's Degree***

 

General Duties:

Under general supervision, this position is responsible for providing students with information concerning financial aid programs.  Perform approved needs analysis and generates a tentative award program.  Initiate document tracking and process paper flow as required.  Evaluate and resolve student inquiries, issues, and problems and ensure appropriate action is taken to satisfaction of the student, company, and/or regulatory agencies in compliance with policies, procedures and legal requirements. 

 

Required Knowledge, Skills and Ability:

 Must possess a general knowledge of higher education market and industry. 

 Must be extremely detail oriented, as this position will review all files prior to submission to Global.

 Review all files for SOX and internal audit compliance.

 Must be able to provide potential students with accurate information regarding the application process and their eligibility for state and/or federal assistance or alternative financing.

 Ability to demonstrate attention to detail, by advising students of their obligations to provide information and the resulting consequences when verification or documents of independent status is required.

 Answer student questions concerning their finance package professionally, accurately and in a positive manner.

 Review student finance application/student loans for completeness and accuracy.  Update appropriate tracking system for applications and missing documentation, which the student must complete.

 Must be customer service oriented with diligent follow-up skills on missing paperwork due from students, to complete their files in a timely manner.

 

Salary Range:

$25,000 to $29,000.

Hours:

40 hours per week, some nights and weekends are required.

Education:

Associate's Degree required. Bachelor's Degree preferred.