Sr Communications Manager

FANNIE MAE



 


THE COMPANY


Fannie Mae is a shareholder-owned company with a public mission: to tear down barriers, lower costs, and increase the opportunities for homeownership and affordable rental housing for all Americans. Over our 65-plus year history, Fannie Mae has worked with housing partners to provide low-cost financing for more than 60 million American families to own or rent a home. For more information about Fannie Mae and our career opportunities, please visit www.fanniemae.com


 


 


This position will be responsible for the communications activities for one or more of the divisions reporting to the Chief Operating Officer (COO) and will report into the COO Communications function. A successful candidate will have a proven track record of managing communications activities from concept to implementation, ensuring effective and timely messaging to all levels of employees. 


 

Serve as the client manager for one or more divisions; responsible for assessing the business needs of this client and designing and implementing timely and effective communications strategies to help meet those needs and the needs of the company. (25%) 
Manage the development of a variety executive, company-wide, and intradepartmental communications materials, such as presentations, talking points, FAQs, newsletters, web sites, executive and employee memos, reference materials, and comm. campaigns. (25%) 
Provide communications counsel to officers and senior management and develop their executive speeches, talking points, presentations, memos to staff, etc. (25%)
Act as the primary liaison to Corporate Communications to collaborate on corporate-wide or external activities, including use of Intranet site (HomeSite).  Also coordinate with key stakeholders across the organization, including Legal and Senior Management of Business Units.  (15%) 
Oversee the creation, leveraging, and/or maintenance of the communications tools, such as Microsoft SharePoint, Intranet Site, General E-mail boxes, document templates, etc. (10%) 



QUALIFICATIONS

At least 7 years professional experience within a Communications or Marketing function
Bachelor's degree preferred
At least 2 years of management and supervisory experience 
Knowledge of mortgage or financial services industries a plus
Expertise in Microsoft Office (Word, Excel, PowerPoint)
Awareness of Microsoft SharePoint or Documentum and Web design, content, and usability, preferably Dreamweaver and/or Interwoven's TeamSite


 


PERSONAL & INTERPERSONAL SKILLS

Strategic Perspective - Looks toward the broadest possible view of an issue/challenge; Can easily pose future scenarios; Can think globally; Can discuss multiple aspects and impacts of issues and project them into the future
Written Communications - Is able to write clearly and succinctly in a variety of communications settings and styles; Can get messages across that have the desired effect
Interpersonal Savvy - Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; Builds appropriate rapport; Builds constructive and effective relationships; Can diffuse even high-tension situations effectively
Customer Focus - Is dedicated to meeting the expectations and requirements of internal and external customers; Gets first-hand customer information and uses it for improvements in products and services; Acts with customers in mind; Establishes and maintains effective relationships with customers and gains their trust and respect
Resilience - Does not become defensive or irritated when times are tough; Can be counted on to hold things together during tough times; Can handle stress; Is not knocked off balance by the unexpected; Doesn’t show frustration when resisted or blocked
Creativity, client management, organizational skills, multi-tasking in fast-paced environment


 


MANAGEMENT & SUPERVISORY SKILLS


 


Building Effective Teams - Blends people into teams when needed; Creates strong morale and spirit in his/her team; Shares wins and successes; Fosters open dialogue; Lets people finish and be responsible for their work; Defines success in terms of the whole team

Motivating Others - Creates a climate in which people want to do their best; Invites input from each person and shares ownership and visibility; Makes each individual feel his/her work is important
Managing and Measuring Work - Clearly assigns responsibility for tasks and decisions; Sets clear objectives and measures; Monitors process, progress, and results; Designs feedback loops into work
Developing Direct Reports and Others - Provides challenging and stretch tasks and assignments; Holds frequent development discussions; Is aware of each person’s career goals; Constructs compelling development plans and executes them
Project Management - Accurately scopes out length and difficulty of tasks and projects; Sets objectives and goals; Breaks down work into the process steps; Develops schedules and tasks/people assignments; Anticipates and adjusts for problems and roadblocks; Measures performance against goals


 


 


Compensation:


Fannie Mae's compensation and benefits package is very competitive. It is designed to help employees meet varying needs throughout their careers and to reward employee's skills, experience, and potential.
Fannie Mae is an equal employment opportunity employer and considers qualified applicants for employment without regard to race, gender, age, color, religion, national origin, marital status, disability, sexual orientation, or any other protected factor