Tax Consultant - Knowledge Management-0003Y

Description The Knowledge Manager--Tax serves as an internal knowledge management consultant within Ernst & Young to facilitate the transfer of knowledge to impact sales and service delivery among practice communities of interest. This professional affects organizational change through the development of knowledge management leading practices in the areas of people, process, technology and content, leveraging the intellectual capital of the firm.

The Knowledge Manager Tax role is an opportunity to leverage your tax technical skills in an internal knowledge-management tax function. The job can be configured to accommodate "rotation" from client-serving to internal customer-serving for a period of time (recommended: 2-3 years), while enabling work/life balance with flexible travel and/or daily schedules, and continuation of technical certifications and affiliations in order to best facilitate re-entry into a client-serving role.

Responsibilities:

Build and maintain effective client/customer knowledge relationships, serving as the central point of contact for knowledge within Ernst & Young specific to various communities of interest. Facilitate networks and people-to-people/people-to-information connections.

Support the area sales offices by assisting their ongoing pursuits with knowledge, technology, and training.

Align the firm's Center for Business Knowledge (CBK) products and services to the network environment for specific clients or communities of interest.

Develop and implement knowledge strategies, plans and processes for the acquisition, storage and use of internal knowledge and thought leadership through networks.

Consult with firmwide knowledge managers, maximizing knowledge sharing and utilization.

Participate on the Global and National Pursuit Team to develop knowledge deliverables.

Develop and deliver presentations on knowledge management to all levels of the organization and external clients.

Develop plans and coordinate communication vehicles (i.e. verbal, written, visual, electronic, virtual) among practitioner networks on information and knowledge initiatives.

Deploy CBK knowledge tools to field practitioners by providing tools, training and updates on new or enhanced tools.

Develop and document processes for knowledge acquisition, review, sanitation, submission and cleanup.

Qualifications

Requirements:

The incumbent of this position must have:

Education:

- a Bachelor's degree in a related discipline, or equivalent work experience

- MBA strongly preferred

Experience:

- approximately 8-10 years of experience in management consulting, knowledge management, sales and marketing, or project and/or information systems management

- demonstrated knowledge and experience in an assigned industry and/or functional area

Skills:

- excellent verbal and written communication skills

- excellent teamwork skills

- strong leadership, analytical and time-management skills

- strong technical training skills

- excellent networking and relationship-building skills

- the ability to effectively work independently and meet deadlines in a fast-paced environment

- exceptional executive-level presentation skills; demonstrated ability to interface with all levels of management (domestically and internationally)

- a good understanding of the implications of diversity in the global workplace

- proficiency in MS Office; Lotus Notes preferred

- strong Internet skills; the ability to organize and manage a virtual team

This position also requires occasional travel.