Account Administrator - (MV10210)

Job Summary: The Account Administrator provides quality service to clients by coordinating and completing Senior Management's projects/tasks by their deadlines. The position also works with the Programming and the Graphics department. Incumbent maintains a friendly business relationship with clients.

Qualifications:

Knowledge of MS Office (Word, Excel, PowerPoint) and Outlook
Ability to communicate effectively both oral and written
Ability to prioritize tasks/projects
Ability to learn North Shore Agency, Inc.'s policies and procedures in the collections and billing area
Associates degree preferred but not necessary
Previous work experience preferred but not necessary
Position requires color vision and ability to adjust focus
Willing to work overtime, holidays, and weekends as requested by director

Essential Duties and Responsibilities:

Aid Senior Manager in providing quality services to clients by receiving/interpreting the client's instructions/requirements.
Work on projects/tasks assigned by Senior Manager insuring the completion of the project by working with other internal departments as necessary.
Design and edit programming logic.
Provide graphics with enough information to efficiently design letters.
Troubleshoot problems quickly and thoroughly.
Maintain a friendly business relationship with clients through open communication.
Provide PDF and hard copy samples.
Quality control programming and graphical changes.
Signing in new enrollment routes.
Conference calls.qOther duties as assigned by the associate's manager or supervisor within the required skill level for this position.

We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing and criminal background checking.

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