Account Manager - Office Services - (NA23596)

If you share our commitment, you can share in our future. You're one-of-a-kind. So are we. At Williams Lea, we're redefining excellence. We're the people who solve some of the biggest business challenges for some of the world's biggest businesses. That means we give you the chance to make an impact on day one. Are you up to the challenge? Your talent will be right at home at Williams Lea.

In this role you will be responsible for managing the day to day operations of an account at the most efficient level. This is an Office Document Services account with fewer than 10 employees.

Primary responsibilities include -

*Managing the customer relationship, site financials, and site personnel.

*Assignment of jobs, scheduling of staff., monitoring timely completion of jobs.

*Ensuring quality of our product and exceeding client expectations.


Qualifications:
A Bachelor's degree required.

A minimum of two years experience in mail, reprographics and/or document processing services preferred. Previous experience should be in a highly service oriented environment.

A minimum of one year previous leadership experience required.

Ability to multi-task and change priorities as needed.

Proven ability to handle stressful situations and deadline pressures.

Proven ability to problem solve.

Strong and effective decision making skills necessary to prioritize workload, assign staff, etc.

Excellent writing and verbal communication skills

Financial analysis and math skills required for budgeting, payroll, etc.

Proven customer service skills required in order to create, maintain and enhance customer relationships.

Must be able to communicate and interact effectively with multi-functional and diverse backgrounds.

Williams Lea offers competitive salaries and an excellent benefits package. We are an equal opportunity employer. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

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