Administrative Assistant - Rochester, NY

Concentra is the nation's largest provider of occupational medicine in the United States, operating in every state as well as Canada and Puerto Rico. Our goal is to provide quality service, resulting in superior outcomes for our patients and customers.

We are uniquely qualified to work in every stage of occupational healthcare from
pre-injury services to managing a difficult case through to successful resolution. We hire people who are the best in their field--people who share our passion! Initiative is encouraged and creativity is rewarded; therefore, our employees love what they do and it shows in the quality of service we deliver.

Concentra is an equal opportunity employer.

JOB SUMMARY:
Relying on instructions and pre-established guidelines, schedules appointments, responds to telephone inquiries, takes notes, and relieves supervisor of clerical work and minor administrative and business detail.

MAJOR DUTIES AND RESPONSIBILITIES:
' Reads and routes incoming mail
' Locates and attaches appropriate file to correspondence to be answered by supervisor
' Composes and types routine correspondence using word processor or computer terminal
' Files correspondence and other records
' Answers telephone and gives information to callers or routes call to appropriate person and places outgoing calls.
' Schedules appointments for supervisor
' Greets visitors, ascertains nature of business, and conducts visitors to employer or appropriate person
' Makes copies of correspondence or other printed matter
' May arrange travel schedule and reservations
' May compile and type statistical reports
' PROCESSES AND MAINTAINS ALL CREDENTIALING FOR NETWORK PROVIDERS.
' RECRUITING OF NEW NETWORK PROVIDERS.
' PROCESSING OF ACCOUNTS PAYABLE.
' ADMINISTRATIVE DUTIES TO SUPPORT THE PROGRAM.
' UPDATING CLIENT CONTRACTS.
' SCHEDULING EVENTS AND TRAINING FOR CLIENTS THROUGH COUNSELORS.
' GOOD WORKING KNOWLEDGE OF EXCEL AND WORD.

EDUCATION/CREDENTIALS:
' High school diploma or equivalent

JOB RELAVENT EXPERIENCE:
' 0 ' 3 years experience in field or related area

JOB-RELATED SKILLS/COMPETENCIES:
' Familiar with PC word processing software such as Word
' Good written and oral communication skills.
' Good organization and detail-oriented skills
' Ability to coordinate and prioritize multiple tasks in a fast-paced environment.
' Ability to work under pressure
' Good telephone etiquette

WORKING CONDITIONS/PHYSICAL DEMANDS:
' Office environment