Administrative Associate, Human Resources

Job Description: Houghton Mifflin, the country’s oldest educational publisher, has an immediate opening for an Administrative Assistant to support the Human Resources team within our company.  Office environment is very open, first point of contact for most of HR business.  Daily schedule is very dynamic, fluid, high volume of customer interaction varies greatly from time of day as well as one day to the next.  A very busy front desk.  Must develop competency for HR services and products to better serve customers and support the HR department.

 

 

 

50% - Customer contact

 

 

 
Greet walk-ins; determine reason for their being here and contact appropriate staff member.  Oversee applicants filling out applications on line.  Develop process for accurate customer service
Receive incoming calls (HR/Benefits) and redirect, also includes providing back up to VP of HR and Compensation
Respond to requests for information and/or questions received via email, in person (answer or redirect to appropriate staff member
Schedule appointments
Assist employees with Employee Self Service Kios
Blood drive and flu shot program management

 



 

35%  - Administrative

 



 
Manage mail for Department (3 mail drops per day) and faxes (HR/Benefits); sorting, opening, and date stamping materials
Recruiting support.  Forward hrassist e-mails to the appropriate staff person
Maintain supply of new hire packets
Employment verification
Takes materials to copy center

 



 

5 % - Logistics

 



 
Meeting management

 



 

10% - Other duties as assigned/projects

 
 Provide administrative support to HR management and Generalists on projects

Job Requirements:

High school or Bachelor’s degree is preferred
3+ years in an administrative position supporting multiple people
Recently degreed with a BA/BS looking to grow into an HR role is also acceptable
Literacy in common software applications such as MS Word, MS Excel, etc is also required
Excellent verbal and written communication skills are required

 



 

Position offers excellent benefits and competitive pay.  To be considered for the position please apply today by searching on Houghton Mifflin jobs in Boston at