Branch Coordinator

CITY: Bristol STATE: Connecticut COUNTRY: USA Essential Functions (Responsibilities):
1. Answer telephones, determine nature of business, direct calls, and take messages
2. Greet customers/visitors
3. Create branch correspondence, reports, and presentations
4. Maintain the Accounts Receivable and Payable processes
5. Resolve customer concerns/issues and close cases
6. Receive requests and schedule modular unit deliveries and pick-ups
7. Take, assign, and follow-up on customer service calls and enter CIS cases
8. Enter data and maintain business operations system
9. Coordinate service and warranty work
10. Dispatch drivers, vendors, and service technicians
11. Relay communication between branch, customers, drivers, vendors, and service technicians
12. Maintain filing systems
13. Sort and distribute mail
14. Order office supplies and marketing materials
15. Arrange meetings and conferences
16. Handle basic upkeep of office equipment and schedule repairs
17. Perform other duties as assigned

Qualifications/Requirements:
1. Hold a High School Diploma or GED
2. Has excellent interpersonal, communications, and customer service skills
3. Type 60+ words per minute
4. Is PC proficient in Microsoft Outlook, Word, Excel, Access, and PowerPoint
5. Prioritize tasks and manage time to meet deadlines
6. Manage multiple tasks and high volume workload
7. Receive work direction from multiple people
8. Work overtime as needed

Desired:


General:


We offer a competitive salary, outstanding benefits package and the professional advantages of an environment that supports your development and recognizes your achievements. We are an Equal Opportunity Employer.