Credit Balance Specialist

CITY: Wilbraham STATE: Massachusetts COUNTRY: USA Essential Functions (Responsibilities):
Build your career with us. The Wilbraham MA facility provides medical billing services to clients including hospital affiliated groups, multi-location specialty practices and solo practitioners.

In this role, the Credit Balance Specialist will be responsible for:
-Reviewing the Daily Credit Balance report for potential refunds to patient and/or insurance carriers.
-Analyze account information for credits to be moved or adjustments to be reversed.
-Move patient credit balance to open patient invoices using IDX computer system.
-Responsible for reconciling overpayment matters through correspondence with insurance carriers.
-Research invoices for correct posting of patient and insurance credits.
-Contact insurance carriers to reprocess claims for closure.
-Requests backup documentation from file room.
-Follow up on accounts for reimbursement.
-Mail approved refund requests to clients.
-Confirm patient eligibility.
-Complete correspondence responsibilities including written letters/forms and telephone contact.

Qualifications/Requirements:
Prior experience with Microsoft Word and Excel.
Prior experience with various computer software with demonstrated ability to navigate through computer systems.
Experience analyzing data.
Experience meeting deadlines through applied time management and organization skills.
Minimum of one year credit or collections experience.
You must be willing to take a drug test.
You must be willing to submit to a background investigation, including for example, verification of your past employment, criminal history, and educational background.
You must be legally authorized to work in the United States.
You must be willing to work out of the Wilbraham, MA office.
You must be available to work the required work shift, completing established 30 hours per week.

Desired:
Prior experience and knowledge of IDX billing system software.
Experience in third party billing.
Knowledge of medical terminology.
Working knowledge of medical billing process/concepts.
Ability to read, analyze, and interpret Explanation of Benefit (EOB) forms and Credit Balance Reports.
Strong verbal and written communication skills. Ability to effectively communicate with multi-level personnel, medical professionals, clients, public and other representatives of the business.
Strong interpersonal skills.

General:
IDX Systems Corporation (IDX)
IDX is a wholly owned subsidiary of the General Electric Company. IDX has its own benefits, payroll and compensation plan.
GE is an equal opportunity employer.


We offer a competitive salary, outstanding benefits package and the professional advantages of an environment that supports your development and recognizes your achievements. We are an Equal Opportunity Employer.