Customer Service Associate for Archstone in Redwood City

Looking for a great first step to a bright future? We offer the perfect opportunity to make the leap from restaurant, retail and/or school to an entry-level position with one of the most respected managers of high-end apartment communities in the U.S. We offer outstanding growth potential, great benefits, steady hours, tuition reimbursement, and a professional work environment.

Job Description
This part-time or full-time customer service position in our high-end apartment communities requires outstanding people skills, high energy and a positive attitude. Answering phone inquiries, taking and following up on service requests from residents, coordinating with leasing and maintenance personnel, basic computer skills, and being warm, helpful, pleasant and responsive to guests and residents are critical aspects of the job.

This is an important position as you are often the first point of contact with our customers. A positive, friendly and helpful attitude is a must. Please enjoy working with and helping people, and be able to work weekend shifts.

Requirements


Great with people — warm, friendly and helpful in person and on the phone

Strong communication skills

Basic computer skills, typing and writing ability for correspondence, memos, etc.

Appearance and demeanor appropriate for upscale properties and clientele

Customer service experience a plus

High-energy and like to be busy

Enjoy and take pride in providing excellent service

Available some evenings and weekends Why You’d Want This Job


Steady, stable, full-time or part-time work with a large, national company

Great benefits for full-time, including excellent health care, tuition reimbursement, and paid vacation (limited benefits for part-timers)

Higher pay than retail and restaurant work — and a more professional environment

Clear opportunities for advancement with a well-respected national company (One of America’s Most Admired Companies —Fortune magazine 2004)

A great group of people working in a real team atmosphere

Opportunities throughout the U.S.Students and part-timers welcome.

To learn more about Archstone-Smith, visit our website at