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 Customer Service Rep 3

Details
Country: USA
Location: RI PROVIDENCE
Total applied: 15

Job Type: Employee
Job Status: Full Time

Customer Service Rep 3

Job Description: Responsible for responding to inquiries and complaints on more complex products/services and/or from premier customers. Duties may include: resolving complex inquiries and complaints from customers and upon escalation; processing complex transactions on-line; performing extensive research to resolve the complex customer problems; providing guidance and assistance to more inexperienced service bankers either on the spot and/or via telephone; providing training on policies and procedures, new or enhanced services and/or procedural changes. Responsible for cross-selling or sales referrals of products. Reviews data and reports trends to management. May work on special projects. May require certification.


Minimum Qualifications: Microsoft Word, Powerpoint, Publisher and Excel


How to Express Interest in This Job: Wells Fargo invites you to apply for this job at https://employment.wellsfargo.com/psp/PSEA/APPLICANT_NW/HRMS/c/HRS_HRAM.HRS_CE.GBL?Page=HRS_CE_HM_PRE&Action=A&SiteID=1&Opening=3063167 We do not acknowledge the Monster.com Online Application.


WELLS FARGO IS AN AFFIRMATIVE ACTION AND EQUAL OPPORTUNITY EMPLOYER M/F/D/V.

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