Customer Service Represenative/Date Entry

Summary of Responsibilities:
Accountable for efficient and effective processing and tracking of new business applications and completing all new business related activities in order to positively impact the business objectives that have been set for the firm.

Principal Responsibilities:
1. Process new business applications for all lines of business, including term conversions, change cases and reissues.
2. Order and follow up on all new business requirements.
3. Track new business.
4. Track delivery, outstanding amendment forms and illustrations; Follow up on policy delivery logs.
5. Provide management with reports on the mill, outstanding post issue requirements and any commission information and/or issues.
6. Complete and maintain all logs and blotters.
7. Scan and image all new applications.
8. Provide general administrative assistance as required by office management.

Required Competencies:
- Strong verbal communication and interpersonal skills
- Attention to detail
- Computer skills (Microsoft Office and Windows )
- Ability to work both independently and as part of a team
- Good organization skills and practices
- Ability to adapt and work efficiently within a variety of situations
- Professional appearance
- Enthusiastic
- Ability to influence others

MetLife is an Equal Opportunity Employer.