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Customer Service Specialist
| Details |
Country: USA
Location: IL Bannockburn
Total applied: 26
Relevant Work Experience: 1+ to 2 Years
Career Level: Entry Level
Education Level: High School or equivalent
Job Type: Employee
Job Status: Full Time
Job Shift: First Shift (Day)
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Customer Service Specialist
Provide Customer Service Distribution Support to our contract holders and dealerships/repair facilities and Sales Force.
Responsibilities:
Customer Service
Resolve telephone inquiries related to service contracts, claim status, claim payment, repair policy and procedure, contract terms, and miscellaneous problems and requests.
Stamp and sort incoming mail and forward to appropriate department. Provide a count daily for Manager?s review.
Produce communications (letters, faxes, mail) as directed
Provide excellent Customer service for internal and external customers
Qualifications:
Basic Computer skills, Microsoft Office and data base experience preferred.
Must have minimum of 1 year Customer Service experience and strong data entry skills.
Abilities:
Must have excellent organizational and phone skills, be detail oriented, a solid team player and the ability to multi-task.
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