Customer Service Technician

Customer Service Technician

 

About the Company
RightSource is a fast growing company providing file room, mail, copy, fulfillment and shipping services; cd/dvd duplication to Corporate, University and Government clients. About the Opportunity
The work environment is fast-paced and high-energy right in the heart of Chicago. We're looking for Full- and Part-Time personnel. Your responsibilities will focus on customer service, but will also include: file room support, mail and copy services. Come work with us in this state-of-the-art office.

Help RightSource Document Services be a leader in the industry by acting as the primary customer contact at our downtown location. You will help us provide File Management, Copy, and Mail support to 450 end users.

We are happy to provide training to the right candidate.

We provide health insurance, dental insurance, life insurance and many other benefits for our Full-Time personnel.  Even our Part-Time positions offer partial benefits.

Qualifications

Required

Previous office services experience. Can maintain resource materials, supplies, and equipment to ensure smooth office operation.

Exhibits meticulous attention to detail. Is committed to producing accurate and high-quality work.

Applicant must be able to lift packages as heavy as 70 lbs. File and paper movement are a regular part of this position.

Excellent customer service skills are a must. The position requires a positive attitude and patience.

Experience communicating regular status to clients, superiors, and peers.

Speaks clearly and effectively in a variety of settings.

PC Advanced experience in Windows environments. Advanced knowledge of Microsoft Access, PDF printing, word processing, spreadsheets, e-mail, and Web-enabled applications.

Computer Skills Certification is a must.

Preferred

Very knowledgeable in use and maintenance of office equipment.

Has perfect attendance and can be trusted to handle a high level of responsibility.

Able to troubleshoot office machinery problems.

Benefits
We recognize people as our most valuable asset. Our competitive salary and benefits package includes dental insurance, medical insurance, disability benefits, prescription drug coverage, life insurance, paid sick time, paid company holidays, tuition reimbursement, and paid vacations.

*RightSource Document Services is an Equal Opportunity Employer.

Any offer to fill this position will be contingent on a full security check (including fingerprinting and 50-state criminal check) and may include drug screening.