Customer Support Representative

Pratt & Whitney, a recognized leading producer of the world's most powerful jet engines, is looking for dedicated individuals to support our organization. If you would like to work in a dynamic environment and possess the motivation to incorporate new ideas into practice, this may be the opportunity you've been waiting for!

Logs inbound and outbound sales calls into CMS. Prepares and sends core disposition notices to customers. Prepares and sends quotations. Reviews "reserved" parts. Prepares and maintains action plans for all assigned customers. Updates "daily sales forecast." Sends out "hot sheets" in accordance with Action Plan. Monitors consignment inventory levels. Submits Purchase Requisitions. Reviews receiving shelves. Reviews customer profitability. Performs consignment reconciliations quarterly. Prepares invoices. Positively endorses the company position and products when faced with an adverse or negative situation with the customer. Maintains a high standard of etiquette and protocol with the customer during contact. Travels as required.

High school diploma or equivalent required. BA/BS preferred.

Previous sales/customer service experience preferred.

Fluency in French is required. Candidates must be available to work an off-shift. A functional knowledge of Microsoft Office Suite is required.

United Technologies Corporation is An Equal Opportunity/Affirmative Action Employer.
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