Data Cleansing Specialist

Description: CT Corporation (a Wolters Kluwer company) is part of a $4bn business that operates in the legal registration industry. The company is growing in size, and has 35 offices in major U.S. cities, including the main office here in New York.

We are looking for someone to join our successful team who has a clerical/administrational background. The main tasks of the role would be to research and process all data cleansing notifications, both from system extract reports and directly from customers, in the most efficient and timely ways possible to facilitate keeping our database correct and up to date.


Responsibilities:
o Understand various error reports and company-related feedback regarding incorrect data.
o Perform research in CT Systems, PRO, state websites, or other internet sites as needed to find and verify correct company information.
o Follow procedural workflows relevant to each data scenario to fix the data accordingly.
o Contact customers when necessary for information and/or verification.
o Track data corrections made.
o Maintain performance levels based on standards to meet goals.
o Identify and report workflow improvement/efficiency ideas.

Qualifications:
Essential Requirements:
o At least a High School Diploma
o 1 years of clerical or customer service work
o Strong attention to detail
o Efficient organizational skills
o Ability to work as part of a team
o Competent in Word and Excel.
o Experience of Internet searching
o Excellent written and verbal communications skills to facilitate interactions with both internal and external customers.

Preferred Requirements:
o CT systems, customer records, PRO, and State website experience preferred.
o An associates degree

EOE

Salary/Benefits: Salary commensurate with experience
Wolters Kluwer offers a wide variety of competitive benefits to help meet your needs and to help you balance your work and personal life. Benefits include choices for medical, dental and life insurance; a 401(k)/profit sharing plan; disability plans; a flexible holiday and paid time off program; domestic partner benefits; and tuition and adoption assistance, among other plans and programs.

Job Location: New York, NY

Job Number: 013479

Company URL: