Department Assistant II

World Savings, a subsidiary of Golden West Financial Corporation (GDW), is a highly successful and stable Fortune 500 financial services provider with $120 billion in assets.  Fortune has repeatedly named us one of ?America?s Most Admired? financial services companies in their annual surveys. The Company?s compound average annual earnings per share growth for the past 35 years have been 20%, a figure virtually unmatched by any large public U.S. company. 

 

World is committed to providing superior customer service across all product categories, which currently includes residential mortgages, mutual fund investments, certificates of deposits and checking and savings accounts.  The Company employs almost 12,000 people and has one of the most extensive thrift branch systems in the country with 282 branches in 10 states and lending operations in 38 states. 

 

Under minimal supervision, provides a moderate range of complex and/or non-routine clerical support for department operations. May maintain databases, perform accounting functions, or peform simple research/analysis projects.  May also perform secretarial duties.

 

DUTIES & RESPONSIBILITIES:

 

? Assembles, verifies, and analyzes data using a variety of sources.  Researches inconsistencies. Reports information.  Develops cost estimate. Makes recommenations.

? Peforms specialized arithmetic calculations.  Closes and balances ledgers.  Prepares account adjustments.  May audit invoices or account entries.

? Provides developmental assistance for departmental policies and administative procedures by  providing accurate information and detail on current departmental policies.  Reviews documents/activities for adherence in guidelines.

? Maintains logs, records and/or databases. Generates reports.

? Answers phones, screens calls, and addresses difficult or non-routine inquires.  Refers calls if necessary.

? Edits, types, and prepares documents for review.  Composes basic correspondence.

? Performs miscellaneous duties as directed.

 

JOB QUALIFICATIONS/REQUIREMENTS:

 

High school diploma

2 years of college preferred

5 or more years of prior clerica/secretarial experiencce

Excellent reading, writing and arithmetic

Excellent organization and follow up

Accuracy and attention to detail

Bi-lingual in English/Spanish is a plus.

 

World is an equal opportunity employer and has a strong commitment to work force diversity.

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