Executive Administrative Assistant-Human Resources

Job Description: PETCO's vision is to best promote, through our people, the highest level of well-being for companion animals and to support the human-animal bond. Our vision is the driving force behind everything we do here at PETCO and is achieved through the contributions of every associate, every day. Our associates are PETCO's most priceless and irreplaceable asset. PETCO provides fun, challenging, and rewarding opportunities for associates to develop themselves and enjoy their place of work.

We have an opportunity for an Executive Administrative Assistant to provide administrative and project support to our Vice President of Human Resources and the Human Resources Department. This job consists of a variety of tasks that vary by department and may be covered by general operating procedures. Individual judgment is required to deal with situations that may arise and require an effective resolution.

Duties and Responsibilities:

Answer incoming phone calls to the department, which may require call screening and/or rerouting to the appropriate person(s), or fielding routine inquiries and resolution of problems or issues affecting the department.

Type department correspondence from verbal, written or dictaphone directions.

Prepare and maintain the supervisor's schedule, to include meetings, inter departmental meetings, budgets, etc., and support ongoing communication to support the executive and department in their absence.

At the supervisor's direction, research and prepare reports relating to departmental projects, activities, etc., and maintain a record of all departmental correspondence in supporting files.

Address and resolve or refer customer/employee or other complaints through telephone and written
correspondence, and follow through to ensure resolution.

Track department personnel's progress toward assigned tasks.

Perform special projects as assigned.

Education/Experience:

The minimum educational background of an applicant to this position is a high school diploma or its equivalent (GED), and two years of general business education is preferred. Intermediate skill using Excel, Word and Powerpoint. At least 3 years of experience in a high-volume clerical environment supporting an executive and a large department.

Qualified candidates will have an interest in Human Resources and demonstrate strong written and verbal communication and organizational skills, as well as the ability to prioritize and handle several projects at once.

Due to the high visibility of this position, the applicant must also maintain a professional appearance and demeanor.

PETCO is a unique environment with infinite career opportunities. Whether you work directly with customers in a store or with other associates at the distribution centers or the National Support Center (corporate headquarters in San Diego, CA), you will be proud to be a PETCO associate.

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