Executive Assistant II (QR&M)-0081U

Description The Executive Assistant (QR&M) provides full and diversified secretarial and administrative support of a responsible nature to client serving partner(s) and other key management personnel. This professional utilizes broad and comprehensive experience, skills and knowledge in organizational policies, procedures and practices. The Executive Assistant also serves as a facilitator who may coordinate deadlines and either handles them directly, or through others, handles project coordination and completion.

Responsibilities
Work in document preparation and management, including formatting and editing letters, reports and all other correspondence from the draft stage to client-ready work.

Develop and edit complex business documents from limited information with guidance.

Understand services the firm/practice provides. Add value by recognizing clients and client-serving personnel, and understanding the work the engagement/practice does and how they do it.

Act as a liaison between senior management and clients/colleagues to facilitate work and accomplish objectives in a collaborative effort.

Understand the client engagement management process and ensure compliance of time and expense tracking/reporting.

Utilize in-depth knowledge of the internal financial coding structure. Learn to interpret firm internal operating financial reports.

Coordinate meetings and make arrangements for conferences, meetings and events.

Understand and utilize firm standard technical equipment, including MS Word, Excel, PowerPoint, Lotus Notes and other relevant software.

Manage the calendar with guidance by establishing a systematic approach for oneself and others to track time commitments and the completion of tasks.

Schedule appointments, confirm changes or delays, and make necessary changes, with guidance as necessary.

Coordinate and plan domestic and international travel arrangements, and recommend the most cost-effective itineraries.

Qualifications

The incumbent of this position must have:

Education:

- a Bachelor's degree or equivalent work experience

Experience:

- 5-7 years of related experience

Skills:

- initiative and a strong customer service focus

- effective interpersonal and communication skills and the ability to interface with personnel at all levels, both verbally and in writing

- the ability to improve standardized best practices and service deliveries to accomplish firm, group, customer and/or individual goals

- the ability to meet new challenges with an open mind and an optimistic response

- the ability to effectively manage/coordinate simultaneous projects, and successfully prioritize multiple tasks with good judgment

- unwavering attention and adherence to the firm's values and principles

- a working knowledge of the firm's structure, key personnel and organizational policies and procedures, as well as a functional knowledge of a professional services environment

- Strong technical skills including MS Word, Excel, PowerPoint and Lotus Notes as well as in-depth proficiency in-use of automated calendar management tools(Lotus Notes Calendar, Palm Pilot)

This professional must be available for overtime, as needed, and must have an excellent attendance and punctuality record.