Export Coordinator

Kelly Services Export Coordinator This position is responsible for the day to day management of all export

orders from the U.S. to our customers in Asia and Europe. The candidate

will be in constant communication with U.S. plants and D.C? s to resolve

issues and assure that orders are filled correctly and in a timely

manner. Strong interpersonal skills and flexibility are essential to

success given the intricacies presented by language, time and cultural

differences. This position is responsible for communication of order

status, document generation, and resolution of claims.

?

Scope:

This position directly impacts the success of our International

affiliates and the competitiveness of our products in the marketplace by

delivering products in a timely cost effective manner. This position is

the primary link between customers, D.C.?s / plants, freight forwarders

and carriers.

?

Job Requirements: Minimum Job Requirements

?

Knowledge of Supply Chain and relationship to customer replenishment.

Ability to work independently and still meet deadlines.

Organization skills and time management are key.

?

Communication - Effective verbal and written communication is essential.

Interpersonal - Relationship building very important, team player,

ability to manage customer concerns in a sympathetic and proactive

manner.

Strong Analytical and Problem Solving- Gather relevant data, grasp

complexities, determine options, and implement.

Results Orientation - Consistently achieves desired results, manages

multiple tasks, set priorities.

Technical and Functional - Must have good Excel Skills, excellent

learning agility for new systems and processes.

Familiarity with order processing, invoicing, replenishment and

inventory management.

Customer Service - Excellent telephone skills, responsive, professional

with ability to influence and present alternatives, strong customer

orientation to develop and maintain effective customer relations.

Computer Skills - Familiarity with M204, SCR, MMS / MfgPro Preferred. Windows

proficient (Excel, Word, Outlook, Power Point)

?

Experience with International shipping or logistics beneficial but not

required.

************************************************************************

**************************************Kelly Services is an Equal Opportunity EmployerContact?Information?:.Kelly Services