Export Specialist II

Job Summary and Mission

 

Processes export shipments for an assigned base of accounts under the direct supervision of an Export Specialist IV or Export Supervisor.  Models and acts in accordance with our guiding principles and core values.

 

Summary of Key Responsibilities

 

Responsibilities and essential job functions include, but are not limited to the following: Develop and maintain excellent customer service to internal and external customers. Process and comply with all requirements listed under Letters of Credit. Prepare profitable quotations accurately. Reply to overseas inquiries in a clear, concise and timely manner.  Maintain clear oral and written communication with clients.  Provide excellent and timely customer service by informing clients of the status of their shipments under the direct. Arrange inland freight services. Advise supervisor of any problems or irregularities discovered within assigned transactions. Actively pursue a better understanding of the export process through self study, as well as courses and seminars presented by approved sources. Improve understanding and knowledge of the established export system, in both its basic and advanced features.





Summary of Experience and EducationHigh School Diploma or GED required. Associates Degree preferred. One to three years related experience. Minimum one year industry experience preferred.

Knowledge, Skills and AbilitiesAccurate typing skills and/or data entry skills. Basic proficiency in Microsoft Office, internet, web-based or job specific software applications. Ability to add, subtract, multiply and divide using units of U.S. currency, weights, volume and distance measurements. Responds promptly and professionally to customer needs and responds to requests for service and assistance. Ability to read, write and speak English fluently. Read and interpret documents and write routine correspondence. Speak effectively before groups of customers or employees. Gathers and analyzes information skillfully. Balances team and individual responsibilities, and exhibits objectivity and openness to others' views. Consistently at work and on time.

Licenses and CertificationsProfessional certifications may be required in some areas.

TravelNone.