Facilities Leader

Job Description -- The Facilities Leader will closely collaborate with the SF WorkPlace Hotelling Leader and Records Lead to ensure delivery of high level WorkPlace services to the San Francisco office.

Years of Experience Required
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5+ yrs

Education Required
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? Bachelors degree preferred or equivalent work experience in a professional services organization
? 5 +years of experience in Facilities
? 3+ years management experience of teams
? Highly organized and able to multi-task and quickly change directions/priorities
? Strong customer service focus with the ability to work independently and collaboratively team with WorkPlace peers and other departments
? Ability to work overtime
? Ability to communicate effectively with all levels of staff with excellent business writing and verbal skills
? Ability to plan, lead, and implement projects
? Ability to set priorities and multi-task in a fast-paced/ frequently changing environment
? Experienced with Lotus Notes, and proficient in Microsoft Office Suite ( especially Word and Excel), and databases
? Strong understanding of facility systems - HVAC/Security/office equipment
? Exhibit initiative in problem solving and trouble shooting with administrative responsibilities
? Attention to detail
? Ability to prioritize
? Ability to display the highest level of professionalism in all situations representing PwC
? Proactive
? Ability to work in a team environment, set priorities, manage people and projects efficiently/effectively, work well with senior management as an advisor, and an ability to work under pressure

Job Requirement Essential
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Security and Crisis management:
? Manage day-to-day Security operations for facilities.
? Make recommendations to ensure our facilities are safe for PwC employees.
? Oversee the Fire Safety Teams and fire drills with building management.
? Manage internal fire warden program, coordinating training with building management, scheduling all fire & disaster drills (depending on office size),
? Manage process for AED and CPR training and emergency food and supplies/ first aid,
? Maintain Emergency Response Manual and databases - updating and distributing
? Manage Security System - Administering Photo IDs for all PwC staff and contractors, running and analyzing reports, relationship with security system vendor and Scarsdale ( alarm response company), trouble-shooting system.
? Serve on first responder team for in house emergencies

Staff Supervision
? Manage 2 TAX processors, and special support services during busy season (janitorial/HVAC/temps)
? Co-manage Guest Services staff with Hoteling Leader
? Share back up role in Guest Services with Hoteling Leader to ensure continual coverage
? Coach, counsel and recommend "employee specific" internal or external training classes to further develop individual skill levels.
? Prepare annual performance evaluations for staff and recommend salary increases.
? Periodic Feedback for all staff.
? Conduct staff meetings to provide updates on current/future Infrastructure initiatives.
? Ensure cross training of staff within Facilities/Hoteling and Records to ensure all employees are familiar with all Departmental tasks/responsibilities.
? Ensure staff are trained to use all departmental databases (i.e. Rooms and Reservations, Facilities Database, Your Property.com).

Purchasing:
? Manage WorkPlace purchasing ( supplies/printing/non-it equipment ) - purchasing, invoice processing, cost analyses business case development
? Maintain vendor relationships to ensure high level of services being provided

Premises
? Manage all vendor work (plants, artwork, furniture and workstation reconfigurations, data/voice, electrician, etc.).
? Manage construction projects; attend standard meetings with architects, project managers, and trades.
? Liaison with building management to resolve and coordinate timing of internal and building specific project work (i.e, Class E fire safety tests, building shutdowns, etc.).
? Manage special projects as required
? Coordinate with building management/janitorial company for service requests/liaison with building staff/maintenance, and approve services and ensuring all lease designated services are being effectively provided
? Manage physical aspects of office moves communicate pertinent information to all internal departments (Mail, Records, Reprographics and IT) and office as a whole.
? Manage all aspects of premises maintenance - HVAC, carpet, janitorial sevices, canteen and office supply vendors, handyman services, miscellaneous minor equipment vendors, especially in Business Services
? Monitor the working conditions of all facilities to ensure compliance with all building and fire code regulations.
? Schedule all vendor work necessary to keep these facilities in pristine condition (aesthetics, painting, building cleaning, carpet cleaning, window washing, etc.).

Finance
? Provide facilities related costs for annual budget
? Monitor monthly costs, analyse budget vs actuals and provide to WorkPlace Leader
? Provide cost analyses for special services or asset purchases
? Approve and process all facilities related invoices.

Other
? Manage office ergonomic program
? Work closely with US-IT, HR and other IFS functional leaders and various partners and staff
? Other duties as assigned.

Travel Required
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0-20%

Type of Position
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Full Time

Relocation Information
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No