Financial Representative Assistant - Life Insurance & Securities

Hours: Full-time, 40 hours per week

Monday ? Friday, 8 ? 5pm

 

Compensation: $10/hour  

Company Description: The Northwestern Mutual Financial Network offers a personalized approach to providing customized financial strategies tailored to each client's individual needs. Serving client's personal and business needs, our Financial Representatives represent exclusive access to a variety of world-class solutions and services from life insurance, disability income protection and education funding alternatives, to retirement planning, estate planning and business planning expertise.

We are committed to providing valued advice and innovative solutions to help all our clients achieve their financial goals in today's complicated financial world.

Northwestern Mutual has always received the highest ratings possible from the four major rating services and Fortune Magazine has ranked Northwestern the "most admired" life insurance company in the industry for the last 20 years.

 

Web site: www.nmfn.com/davidnitta Tasks:

(Securities Registration Not Required)

 

The Financial Representative Assistant specializes in client service to ensure the maintenance of an efficient, organized office that allows the Financial Representative to focus his energy building client relationships. The assistant is a liaison between home office, financial representative, and clients.  Specific responsibilities should include but not be limited to: 

 Administrative Support

? Transcribe dictation, type correspondence, and maintain client case file.  File new statements, account forms and other insurance/investment related materials.

? Maintain financial representative?s calendar, schedule follow-up appointments. Direct phone calls to appropriate personnel.

? Maintain check logs.

? Take client/prospect reservations for marketing events such as seminars.  Assist in preparation of seminar materials and event mailings.

? Monitor and stock marketing materials for insurance and investment related materials. 

? Send out client birthday cards and schedule birthday and age change appointments for financial representative.  Generate lead letters and implement marketing programs (i.e., Marketing You, etc.)

 Client/Service Support: Non-Securities[1] Insurance

? Input data (non-asset allocation components only) and print proposals and gather information at direction of financial representative in preparation for client/prospect meeting.

? Prepare/print letter of instruction for client signature.  Prepare policies for delivery.

? Follow-up mailing of forms to clients/prospects over signature of financial representative.

? Pre-check insurance applications, conversions and policy changes for completeness and accuracy.  Arrange medical, paramedical and any exams necessary for underwriting.

? Monitor Daily Status Report (DSR); expedite any additional underwriting requirements. 

? Handle phone calls providing current status and account values for non-securities related accounts. 

? Contact clients on late payments.

? Handle incoming non-securities related insurance service requests from clients: processing address changes, bank change information, loan requests and ISA service inquiries.

? Communicate with home office as needed to supply or attain policy information.

 Client/Service Support: Variable Insurance/Annuity and Investments

? Input data and print hypotheticals.

? Gather internal information for registered representative?s meeting with client/prospect (e.g., prospectuses, annual reports, Morningstar reports).

? Prepare/print letter of instruction (e.g., asset/account transfers, beneficiary changes, etc.) for client signature.  Prepare variable insurance/annuity policies for delivery.

? Follow-up mailing of forms to clients/prospects over signature of registered representative.

? Prepare policies for delivery and run account summaries for variable and securities owners.  This will include contacting NMIS/fund families for current account information.

? Pre-check variable insurance/annuity applications, conversions and policy changes for completeness and accuracy.  Arrange medical, paramedical and any exams necessary for underwriting.

? Monitor Daily Status Report (DSR); expedite any additional underwriting requirements for variable insurance/annuity applications. 

? Receive and forward checks and related paperwork to investment operations area.

? Contact clients to set-up follow-up meetings with registered representative.

? Contact clients to confirm receipt of forms or request form completion and return.

? Complete wire tickets based on information obtained by registered representative.

? Complete New Account Form based on information obtained by registered representative.

? Update client information with fund and NMIS.

? Contact client for missing demographic information (address, phone number, etc.).

? Input investment data into planning software (non-asset allocation components only).

? Identify need for switch letters and discuss with registered representative.

? Mutual Fund redemption requests under direction from registered representative.

? At registered representative?s request, notify Fund/NMIS of transfers, exchanges and redemption requests.

? Review application for completeness; return to registered representative for missing information.

? Other miscellaneous duties to include:  photocopy applications, file investment related documents, file variable annuity/variable life related documents, and maintain registered representative calendar.

? Communicate with home office as needed to supply or attain policy information.

 Qualifications:

 

? Administrative support or customer service experience to include computer experience and/or data entry and excellent oral and written communication skills.  Experience in financial services industry or knowledge of insurance preferred. 

? Demonstrated organizational skills, ability to multitask, and time management skills with ability to set priorities and meet deadlines.

? Strong attention to detail with the ability to work with a high degree of accuracy.

? Ability to work in a fast-paced environment.? Ability to maintain confidentiality. Apply: E-mail cover letter, resume and three professional references to: kelly.stowell@nmfn.com .

Subject header of e-mail message should read: FRA DN Monster.com.

 

 

[1] Non ? securities refers to portfolio, fixed or non-variable insurance/products.