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Google: Senior Technical Support Associate - Mountain View
| Details |
Country: USA
Location: CA Mountain View
Total applied: 39
Relevant Work Experience: 2+ to 5 Years
Career Level: Experienced (Non-Manager)
Education Level: Bachelor's Degree
Job Type: Employee
Job Status: Full Time
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Google: Senior Technical Support Associate - Mountain View
Senior Technical Support Associate - Mountain View
This position is based in Mountain View, CA.
Come find out what the excitement is all about... Google is forming a world-class sales team to sell targeted advertising solutions to advertisers in the B2B and B2C space. Google is looking for a Senior Technical Support Associate to provide product support for their North American sales organization. This dynamic role includes troubleshooting internal workflow applications and approval processes. Strong communication skills with both internal and external customers are required. This is a great opportunity to make a significant contribution and gain valuable experience, while working for an incredible company!
Responsibilities:Provide technical support for internal workflow applications.
Manage product support requests from advertisers, publishers and sales teams.
Assist with implementation and maintenance of internal workflow tools.
Provide product feedback to Product Management/Engineering teams.
Requirements:
BA/BS degree in Computer Science.
Strong troubleshooting and problem solving skills.
3-5 years prior history with technical support, QA, workflow management.
3+ years experience with search market and online ad sales.
Strong communication and presentation skills.
For immediate consideration, please apply HERE.
About Google:
Google's innovative search technologies connect millions of people around the world with information every day. Founded in 1998 by Stanford Ph.D. students Larry Page and Sergey Brin, Google today is a top web property in all major global markets. Google's targeted advertising program, which is the largest and fastest growing in the industry, provides businesses of all sizes with measurable results, while enhancing the overall web experience for users. Google is headquartered in Silicon Valley with offices throughout North America, Europe, and Asia. For more information, visit www.google.com.
Google is an Equal Employment Opportunity/Affirmative Action Employer.
To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees or any other company location. Google is not responsible for any fees related to unsolicited resumes.
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