Housing Specialist

Housing Specialist

Be a part of history in the making.  The Road Home, a housing recovery program for Louisiana residents displaced by Hurricanes Katrina and Rita, seeks Housing Specialists.  This position is responsible for a variety of administrative and process related activities in support of The Road Home Program.  A Housing Specialist will learn the general program rules and procedures; assist families with completing the application form online; collect, index, and scan required verification information from the families; schedule appointments for families to meet with advisors; establish paper and electronic files; assist with filing, faxing, sorting, copying, and distributing information; maintain an adequate supply of materials for staff and families; enter data into a database; produce reports from the database as directed; and answer telephones.

The Housing Specialist must possess good oral and written communication skills and be able to articulate clearly via telephone and in person. The Housing Specialist must have experience with office equipment, computers, peripherals, Microsoft Word and Excel, and Internet searches and have the ability to read, write, and speak English; proficiency in French, Spanish, or Vietnamese is desirable. 

This position is located in Baton Rouge, City of New Orleans, Lake Charles, and other locations including Cameron, Jefferson, Plaquemines, St. Bernard, St. Tammany, Terrebonne, and Vermilion.  High school diploma or equivalent with at least two years administrative experience and demonstrated ability to organize an office and provide friendly and efficient customer service required. The candidate must be comfortable working in large teams and in a fast paced environment and have the ability to work a flexible schedule, including the ability to perform some evening or weekend work if required.  Drug screen, background checks, and degree verifications are conditions of employment.  Qualified candidates should forward a cover letter with salary requirements and resume to:

Resumes@Road2LA.org

 

Equal Opportunity and Affirmative Action Employer