Receptionist II

Provides primary telephone/switchboard support to office, as well as first point of contact for office visitors.

?Provides pleasant and welcoming first point of contact for incoming telephone calls and office visitors by answering calls in a timely manner, greeting visitors and assisting them appropriately.
?Maintains image of the firm by keeping the lobby and guest conference rooms neat and organized.
?Trains other team members that provide back up reception.
?Schedules and prepares conference rooms for meetings (including food orders, beverages and clean-up) and completes special projects as requested.
?Is competent in general office functions including filing or faxing documents as directed, mailing/shipping and delivering mail, coordinating supplies and delivering as needed, and preparing large mailings.  Depending on office size, may have responsibility for one or more of these activities, or provide back up as required.
?May have data entry duties, and/or provide light word processing back up as needed.
?Works as part of clerical team and provides back up as trained and necessary, per office requirements.

?Five or more years of prior clerical/reception experience required, as well as high school diploma/GED. 
?Experience working a switchboard system.
?Excellent verbal communication skills required.  Able to speak English clearly and confidently with incoming callers and visitors.
?Average computer skills necessary, including familiarity with Microsoft Office Suite and typing/keyboarding skills.  Minimum 45 wpm required.
?Experience with office machines, including facsimile, high speed copier, multi-line phone and 10 key calculator preferred.
?Ability to pay attention to detail and follow directions/procedures required, as well as prioritize calls and visitors.
?Requires the ability to sit for extended periods of time.  See attached Physical Demands and Work Environment Checklist for complete list of physical requirement.