Receptionist- Waycross

Simmons Bedding Company, maker of the world famous Beautyrest mattress, is actively recruiting for a Receptionist/Customer Service Representative at our Waycross, Georgia manufacturing plant.

 

RESPONSIBILITIES: Answer incoming calls, determines purpose of callers, forwards calls to appropriate personnel. Transfer calls to voice mail when appropriate personnel are unavailable. Answer questions about organization and provide callers with address, directions, etc. Welcome on-site visitors, determines nature of business, and announces visitors to appropriate personnel. Monitors visitor access and issues passes when required. Maintains integrity of telephone system by updating phone extension numbers/system greetings and orders new equipment for the system. Create and print fax cover sheets, memos, correspondence, reports, and other documents when necessary. Perform other clerical duties as needed, such as filing, photocopying, and collating. Review production tickets for special instructions and mark as necessary. Pull labels for all mattress productions tickets.  Monitor label inventory. Take customer orders by phone, fax or mail and enters them into computer. Follow up on all customer related issues such as credit, back-orders, shipments, pricing. Handle customer inquiries, problems and complaints.

 

REQUIREMENTS/SKILLS:MS Office, AS 400. Excellent organizational skills and attention to detail. Ability to follow-up and follow-through on projects.

 

EXPERIENCE/EDUCATION:High school diploma or GED preferred. 2-3 years related clerical experience preferred.

 

PAY & BENEFTIS: Simmons associates enjoy competitive wages and advancement opportunities.  Our full-time associates are invited to take advantage of a comprehensive benefits package that includes paid training, medical/dental/vision insurance, 401(k), short-term disability, life insurance, tuition reimbursement, and an employee discount on products.

 

ABOUT SIMMONS: Atlanta-based Simmons Bedding Company is one of the world's largest mattress manufacturers, manufacturing and marketing a broad range of products including Beautyrest?, BackCare?, BackCare Kids?, Olympic? Queen, Deep Sleep? and HealthSmart?.  The Company operates 17 conventional bedding manufacturing facilities and three juvenile bedding manufacturing facilities across the United States and Puerto Rico. Simmons is committed to developing superior mattresses and promoting a higher quality sleep for consumers around the world. For more information, visit the Company's website at www.simmons.com.

 

APPLY: In order to apply, please send your resume and salary requirements to resumes@simmons.com. 

 

Simmons is proud to be an Equal Opportunity Employer!