Records Associate

JOB SUMMARY:

Under the general supervision of the Site Manager, performs related duties in the daily operation of the Business Services Center, at all times striving to meet or exceed the requirements and expectations of the customer?s employees in their request.  Consistently works in an enthusiastic, positive, motivated, professional, detail and deadline oriented manner, with an outgoing commitment to increasing customer satisfaction.

 

ESSENTIAL FUNCTIONS:

1. Creating new matters using AccuTrac or similar tracking system.

2. Provide support in the completion of task for the customers.

3. Handle all filing needs of customer.

4. Refill files and inserts.

5. Convert files returned by customer.

6. Monitor supplies and note when to re-order.

7. Provide weekly statistics on daily activities in the Business Services Center.

 

ADDITIONAL RESPONSIBILITIES:

1. Assist in move, storage and retrieval of records and files as needed.

2. Performs other related duties as assigned.

 

QUALIFICATIONS:

1. High school diploma or equivalent.

2. Data entry skills.

3. Ability to work cooperatively and communicate effectively.

4. Knowledge of AccuTrac or similar records management software preferred.

5. Work involves quality control and a strong attention to detail.

6. Work involves varying degrees of standing, sitting, walking, bending, lifting, and repetitive motion.

7. Ability to lift a minimum of 50 lbs. with or without reasonable accommodation.