Records Center Supervisor

GENERAL SUMMARY

The Records Center Supervisor coordinates and supervises the records center staff, who are responsible for maintaining systems and procedures to facilitate the orderly retention and disposition of customer records. This position is located in Denver, Colorado. DUTIES AND RESPONSIBILITIESSupervises and coordinates daily work of the Records Center staffPlans, schedules and assigns work tasks according to customer directionPerforms quality checks of work performed by Records Center staffEnsures security and preservation of records in Records CenterTrains records Center staff on processes, procedures and systemsProvides information and training for internal customers as requiredDocuments policies and procedures and ensures they are up to dateWorks with customers on special research and retrieval projects to ensure that all information needs are metEnsures adherence to retention schedulesGathers data and prepares reports on all phases of records and information programs as requiredCoordinates information creation, receipt, storage, retrieval and dispositionOther duties as assigned.

QUALIFICATION REQUIREMENTSStrong oral and written communication skillsExcellent customer service skillsSelf-motivation and ability to work independentlyAbility to plan and organize workAbility to perceive and analyze problems, develop alternatives and make or recommend sound decisionsPrevious supervisory experienceRecords management backgroundMaintenance of professional status through membership in professional organizations, literature review and specialized coursesThorough knowledge of retention schedules, with ability to conduct researchKnowledge of relevant technology systems and applicationsMS Office experienceAccess database management experienceTwo (2) years of college with specialized course work in records management, business law and computer technologyOne (1) to two (2) years experience in a records environment.