 Administrative Assistant |
| Coldwell Banker Residential Brokerage is seeking a strong Administrative Assistant for a ... |
|
| Special Event Manager Assistant |
| Job Qualifications
Must have excellent Word, Excel, Access and Power Point skills: be able to ... |
|
| Executive Assistant – Venture Capital! – to 60K DOE |
| Great opportunity to be a key member of a small, dynamic investment firm. Seeking a an ... |
|
| Receptionist - Admissions 200134M |
| The Receptionist is responsible for answering and/or directing all phone calls and emails received ... |
|
| EXECUTIVE ASSISTANT TO $65,000 |
| Fantastic position assisting Managing Partner at dynamic investment firm. Handle calendar ... |
|
| Sales and Business Operations |
| AberdeenGroup is the leading provider of fact-based research and advice for the global technology-... |
|
| Assistant to the President |
| This position provides confidential administrative and project management support to the President.
... |
|
| Biotech Executive Assistant $50K+ |
| Excellent administrative assistant opportunity just north of Boston! This newly created ... |
|
| Executive Secretary |
| Service America is a proud member of the international VTL Group. We are a national leader in ... |
|
| Fall Campaign Internship |
| Fall Internship (Full & Part-time)
Back to school for the Fall? This is a great ... |
|
|
SMS Coordinator
| Details |
Country: USA
Location: MA Boston
Total applied: 26
Job Status: Full Time
|
|
SMS Coordinator
As a member of the Software Maintenance Service (SMS) Contract Renewal Team, you will have primary responsibility for creating SMS contract renewal Quotes for AspenTech"&tm;s global customers. You will be responsible for sending the SMS renewal Quotes and following up with customers through the Quote acceptance and purchase order receipt process. You will also maintain the accuracy of the resulting support entitlement data in the Customer Services CRM database.
"? Create SMS contract renewal Quotes and send them to the customers for SMS renewals
"? Follow up with the customers to ensure the customer"&tm;s acceptance of the Quotes to meet our renewal metrics
"? Work closely with the customers to address their concerns and questions while using the escalation and approval chain to obtain needed help and approvals for any changes regarding terms and conditions, discounts, or cancellations
"? Collaborate with internal AspenTech resources (e.g. Sales Account Manager, Customer Advocates, Support Operations, Entitlement/Commercial group, and Finance) to expedite closure of Quotes
"? Document all external and internal communications as well action plans for each pending SMS renewal Quote, using the Quote tracking form in the Customer Service CRM system
"? Maintain the accuracy of the support entitlement data in the Customer Services CRM database
"? Assist in resolving SMS invoice collection issues related to your assigned accounts
Required Skills:
"? Excellent customer service skills and a strong passion for customer service
"? Exceptional written and verbal communication skills
"? Strong attention to details and organizational skills
"? Demonstrated ability to handle multiple priorities
"? Ability to work well with limited supervision and within a diverse team
"? Strong proficiency in MS Office tools such as Word, Excel and Outlook
"? Experience in using database-driven business applications (e.g. Finance, CRM applications)
"? Prior experience in managing and selling software maintenance services contracts a plus
"? 2nd Language a plus "" Spanish, French, German or Italian
"? College degree preferred
Aspen Technology is an equal opportunity/affirmative action employer.
Please Click Here to Apply for this job
|
| Related jobs |
|
|
RECEPTIONIST/OFFICE ASSISTANT TO $33,000
Front desk position requiring a professional individual with a friendly demeanor, to assist with a variety of clerical and administrative activities/tasks. Will greet ...
|
|
|
Executive Assistant The Forsyth Health Foundation
The Forsyth Health Foundation
Executive Assistant to the President/CEO
The Forsyth Health Foundation, an affiliate of The Forsyth Institute, a world renowned ...
|
|
|
Patent Secretary, 6700-02B
Vertex Pharmaceuticals Inc....
|
|
|
CLIENT ACCOUNT MANAGER
A rapidly growing Registered Investment Advisor with close to one billion under management, seeking an individual to work as a Client Account &...
|
|
|
Administrator, Investor Relations
Administrative support for Investor Relations Director and analyst. Daily responsibilities include phones, scheduling, mail, filing, ordering supplies. Will also handle ...
|
|
|
PATIENT SERV. COORD. I
Founded in 1811 and admitting its first patients in 1821, Massachusetts General Hospital is the third-oldest hospital in the country, and the oldest and largest in New E...
|
|
|
Administrative Assistant
Description:
The Administrative Assistant performs various administartive tasks within our Administration Department. Role is to provide administrative support to the O...
|
|
|
Executive Assistant to $58K – Boston
Booming financial services firm located in the heart of Boston?s financial district is seeking an Executive Assistant to support two Managing Directors in a dynamic and ...
|
|
|
Junior Administrative Assistant- Temp to Perm
Waltham based consulting company seeks a junior administrative assistant to support the marketing department. All candidates must have proven success in an ...
|
|
|
Administrative Assistant
The primary responsibilities of this position are to provide support to the Senior Associate Director of Admission as well as the other admission counselors. A...
|
|
| Related press releases |
Mothers who flout contact orders face new penalties
Divorced and separated mothers who flout child contact orders could be ordered to do community service or sent to parenting classes under sweeping new powers for court...
|
|
Key findings of Vaz report
The Commons standards and privileges committee considered 11 separate allegations against the former Europe minister. It dismissed eight allegations, and upheld three, tw...
|
|
Time running out to file tax returns
Time is fast running out for the 2.7m people who have yet to submit their self-assessment forms to the Inland Revenue, with the January 31 deadline looming large.
Every...
|
|
On the paper trail
The advent of the internet as a commercial entity has tended to be a one-sided affair, with much of the credit for innovation going to the relatively glamorous business-t...
|
|
You will, you will, you must
If you are among the 3.3m people who still have not filled in and submitted their 2000-01 tax returns together with any tax you owe to the Inland Revenue, do it now. You ...
|
|
High street blues
It's usually good news when you get a cheque in the post. Especially at this time of year, when the finances have as much bounce as a punctured football.
But an eagle-e...
|
|
Argentina tries to stop run on banks
Argentina's crisis-hit government desperately sought to prevent a run on its cash-strapped financial system yesterday, keeping banks closed for a third day in a row as it...
|
|
Harsh lessons on pay and conditions
The row over the pay and conditions of teaching assistants demonstrates that "big ideas" must be thought through (Morris faces furore over classroom assistants' pay, Janu...
|
|
?100 penalty for leaving it late
Millions of taxpayers are rushing to file their tax returns by January 31 to avoid the automatic £100 penalty on those who miss the deadline.
The Inland Revenue is...
|
|
Wage slaves: ITU nurses
Working in an intensive therapy unit is one of the toughest jobs in nursing. Patient death rates of 20-30 per cent put considerable pressure on nurses in the 235 ITUs in ...
|
|
|
|
Administrative and Support Services 
