Senior Credit Adjuster

Job Description:


 

This salaried nonexempt position reports to the Manager of Customer Collections and Adjustments and is located in the Wichita, KS offices.  The primary purpose of this position is to analyze complex unauthorized credit deductions.

 

Job responsibilities:

· Maintains total responsibility for invoice and deduction collection issues on assigned accounts

· Compiles and analyzes data on deductions to resolve customer claims, including vendor violations, pricing, returns, freight, handling, quality assurance, allowances, advertising, etc.

· Communicates with customers for collection of denied claims

· Identifies deduction and compliance trends on assigned customers.

· Establishes and maintains ongoing communications between internal departments to strengthen customer relations and to meet or exceed customer expectations

· Compiles documents on shortage claims, analyzes findings, determines responsibility for claim, and resolves with appropriate group

Job Requirements:


Skills and Experience Required:

· College degree highly preferred

· 2 - 4 years experience in Accounts Receivable and or Collections or equivalent combination

· Individual must be detail oriented, accurate, and possess excellent organizational skills

· Accuracy is required and individual must be conscientious

· Must be proficient in Excel, Word; experience with Access and BOSS preferred.

· Demonstrated ability to work on multiple projects and tasks

· Excellent customer relation skills

· Excellent communication skills, both written and oral

· Able to handle confidential information

· Possess mathematical and analytical skills

· Positive, professional attitude and be willing to work in a team environment

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