Account Executive / Sr. Account Executive

iCrossing is the most qualified and experienced search based digital marketing agency in the United States. From our research, strategy and creative to our execution and analysis, we offer more depth of experience and strategic insight to our clients than any other search based digital marketing agency.

iCrossing brings seven plus years of experience and over 230 professionals to bear in integrated digital marketing. Since 1998, iCrossing has focused exclusively on search based digital marketing solutions and what it takes to achieve quantifiable results for our clients.

We are currently hiring experienced account management professionals.

REQUIREMENTS:

Five to ten years of account management experience within an interactive agency environment
Five to ten years directly managing client, advertiser or partner relationships within a high-volume environment
Direct experience with interactive marketing and media strategy, planning and campaign management
Direct experience developing and growing budgets and upsell activity on client engagements
Direct experience or significant exposure to search engine marketing, optimization and/or media
Interactive media industry knowledge

ACCOUNTABILITIES:
Close new deals with current clients and generate incremental revenue growth on all accounts, via full solution development
Own and develop all client relationships, via strategic guidance and relationship creation
Client account penetration via targeted wins of new business units within client organizations
Management to and compliance with all Client Services processes, procedures and approved tools sets
Assure client satisfaction within personal client base
Mastery of functional and soft skills sets as well as professional development for self, and staff as appropriate

RESPONSIBILITIES:
Strategic Revenue Growth
Work with executive management to establish revenue and client development targets for region
Guide all staff through development of their deals
Personally own closure on deals for region
Within each client engagement, work with executive management and team to map out penetration plans

Services
Assure levels of service in accordance with high/medium/low touch criteria
Assure client base is being managed to criteria standard
Assure client satisfaction and retention and/or recommended resignation
Validate levels of service with client and provide feedback to enterprise
Management: Process and Procedures
Manage 90 Day to Renewal Process in its entirety (overlap with primary responsibilities in Strategic Revenue Growth area)
Own 90 Day Plan for region and all its milestones
Create constructive cross-functional collaboration and feedback loop with all peers: Project Management, Operations, Strategic Planning, etc.
Facilitate execution by staff on all required internal reporting, deliverables, and tools set compliance (Salesforce, Top 10, Client Correspondence, Corporate Fact Sheets, etc.)
Assure proper escalation procedures
Executive Contribution
Personally develop high-caliber, deep client relationships with Top 10 regional clients
Maintain level of relationship and contact with all regional clients
Provide vision for region at executive level
Provide proper communication flow between staff/org and corporate HQ on all matters

iCrossing offers competitive compensation and benefits including:

Medical coverage including Vision
Dental coverage
Group Term Life/AD&D insurance at no cost to employee
Paid time off for vacation/sick/holiday
AFLAC benefits
401(k) plan
Pre-tax mass transit benefits via Commuter Check


About iCrossing
iCrossing is the interactive marketing agency that uses search-derived insights to deliver the right message to the right people at the right time with the right metrics. Headquartered in Scottsdale, Arizona, with offices located in Chicago, Dallas, New York and San Francisco, iCrossing was named the 2005 Agency of the Year: Best Search and one of the Top 25 Interactive Agencies by OMMA: The Magazine of Online Media, Marketing & Advertising (OMMA). It also ranks as a "Top 50" interactive advertising agency according to Adweek, Media Magazine and Advertising Age. For more information, please visit http://www.iCrossing.com

 

To apply, CLICK HERE