Account Supervisor, DTC

 

Euro RSCG Life is one of the largest and fastest growing Healthcare Communications companies in the world. We specialize in servicing pharmaceutical/biotech companies, and consist of 46 offices - located in the top 16 markets around the globe. We offer a truly integrated suite of services including advertising (professional and consumer), public relations, interactive, sales training program development, medical education, strategic consulting and a variety of other services. Most importantly, we deliver a high level of expertise that these changing times demand - plus an unbeatable level of local market intelligence, backed by global savvy. You can learn more about us by visiting our website at www.eurorscglife.com.

 

We are currently looking for an Account Supervisor for one of our midtown agencies to work on a DTC account. Candidates must have a background working in Pharmaceutical and Healthcare accounts on the DTC side, having worked on a CNS account preferred.

 

The Account Supervisor (AS) is a brand champion, demonstrating strong ownership of the brand keeping the focus on brand success. An AS manages his/her business including the supervision of the account team. Often, an AS has subordinate(s) for whom he/she is responsible. 

 Responsibilities  

Project Development

? Develops strategic skills, masters tactical planning and implementation

? Ensures all creative and tactics developed support the brand positioning

? Continually seeks brand building opportunities/ways to overcome obstacles

? Appropriately interprets and applies market research data

? Participates in development of a strategic communications plan with alignment between issues, strategies, and tactics

? Leads creative and account teams in the development of breakthrough creative to ensure high quality agency output, reflective of consistently superior creative product

? Champions the creative product

? Provides appropriate supervision to his/her direct reports

? Works with team to ensure all work is delivered on time and accurately

 

Client Relations

? Maintains key client contact and ensures the client is kept apprised of the status of all jobs and ongoing progress

? Attends client meetings/conventions/market research and handles timely follow-up

? Delivers recommendations for programs, big ideas, and incremental income, and seeks opportunities to continually strengthen quality of client relations

 

Financial

? Maintains financial control of all client work (estimates, jobs, fees, billing) within the guidelines of the client?s budget

? Generates project lists for fee development

? Prepares forecasts and updates regularly

? Identifies opportunities to realize incremental income

 

Team Building/Leadership

? Spearheads preparation of strategic options, copy strategy, and creative

? Provides clear direction and establishes expectations for subordinates

? Delegates tasks as appropriate while ensuring quality meets agency standards

? Evaluates performance of account team members and makes developmental recommendations

? Advocates for staff growth and development while providing clear and regular performance feedback

  Performance Standards

? Demonstrates passion for the brand and creative product

? Earns the respect and trust of the client and of his/her internal agency team

? Is in command of all key data pertaining to his/her brand

? Knows his/her brand inside and out, and is able to clearly communicate a point of view regarding strategic issues relevant to the brand

? Is on top of specific tasks that have been delegated to other members of the team

? Effective at providing direction and answering team questions about assignments

? Helps ensure that appropriate resources are available to cover the workload during heavy volume periods (such as for POA submissions)

? Demonstrates an understanding of brand positioning, the product, and its performance

? Demonstrates an understanding of income sources and client compensation structure

? Understands the objectives and outcomes of common market research methodologies

? Demonstrates excellent interpersonal and listening skills

? Exercises good judgment

? Works well with others; team player

? Manages time well

? Excellent verbal and written skills; solid presentation skills

? Professional conduct

? Demonstrates the ability to hire and retain highly capable people while fostering diversity and career development

? Follows up to ensure goals are met through encouragement and constructive feedback and provides direction when needed

Requirements

 

? Bachelor?s degree

? 4-6 years in account services at a healthcare communications/advertising agency.

? Strong knowledge of Microsoft Office (Word, Excel, PowerPoint)

 

Qualified candidates please send your resume as an attachment to Meghan Cole at meghan.cole@eurorscg.com .  Please include your salary requirements.  Thank you.

 

www.eurorscglife.com