Account Supervisor/Director of Client Services

Account Supervisor/Director of Client Services

 The Agency

 

The BC Group is a highly creative, profitable, fast growing full service agency, Founded in  1994, located in a beautifully renovated 100 year old chapel, our position and signature has always been cutting edge, innovative creativity, producing amazing results for our clients.  Now we are looking for an experienced account supervisor to provide leadership primarily to a large, important consumer account.  Join our exciting team doing great creative work in a beautiful, relaxed town an hour north of the fun of Philadelphia. The Position

 

The account supervisor is the champion of the brand in the marketplace and in the agency. The account supervisor will ensure that client needs are being met by providing leadership, professionalism, innovation and initiative to the account and the team. The supervisor provides personal leadership to account(s), monitors and guides account manager(s) activities, provides oversight to the flow of client work within the agency and by maintaining an effective level of direct contact with client(s). The account supervisor bears final responsibility for account growth and profitability, and the development of account manager(s). Reports directly to the president.

 

This person needs demonstrated superior performance as an experienced account manager or supervisor in an advertising agency and/or a solid background in mid- to senior-level marketing positions. Advanced verbal and written communications skills, analytical thinking, personal organization and interpersonal dynamics are pluses. The account supervisor must be a capable personnel manager, with team building skills and mentoring abilities. A clear understanding of today's marketing and advertising business and a keen sense of entrepreneurship are essential.  Experience on home building accounts a distinct plus.

 

Duties:

 

Ensures client relations are positive and stable; and that the president is immediately informed of any potential problems with client/agency relations, budget overruns, etc.

 

Meets with account managers on a regular basis to review their activities.

 

Evaluates account manager performance on at least an annual basis.

 

Guides account managers in career and skill development.

 

Provides clients with clear access to senior management.

 

Reviews strategies and recommends improvements.

 

Reviews campaign conceptual directions to ensure strategic marketing objectives remain in focus.

 

Ensures client needs are properly and efficiently staffed.

 

Reviews estimates, quotes and unquoted invoices to ensure budget requirements are met and profitability maintained.

 

Reviews major media plans, public relations plans, and creative strategies before submission to clients.

 

Contacts and forms relationships with senior client personnel.

Seeks out new business opportunities and plays a leading role in their development.

 

Monitors accounts receivable and credit-worthiness of accounts.

 

Ensures that financial management of the accounts meets agency standards.

 

Approves expense disbursements from account managers.

 

Leads in agency/client contract negotiations.

 

Participates in Agency/Client Performance Plan reviews.

 Contact

 

Please email resume, cover letter and salary history to:

 

Jim McMaster

jimm@bcgrouponline.com  

BC Group

275 Maple Avenue

Harleysville, PA 19438

 

 No relocation assistance.  No phone calls please.