Client Support, Creative

Eyeblaster is the global leader in rich media ad technology and the provider of the Eyeblaster Rich Media Platform. Eyeblaster provides online advertisers and publishers with the first single technology solution to create, deliver, and manage all rich media formats through one online administrative platform. The Eyeblaster platform is the only product that gives the user 100% control without relying on a ?middleman vendor? anywhere in the campaign process. Eyeblaster is the only rich media technology provider accepted system-wide by AOL, MSN and Yahoo, and its customers include over 600 advertising agencies and 4,000 publishers/networks worldwide.  Eyeblaster, Inc. was founded in 1999 and is headquartered in New York, with offices in Los Angeles, Chicago, San Francisco, Detroit, London, Hamburg, Tokyo, Sao Paolo, and Sydney and product development facilities in Israel. Learn more at www.eyeblaster.com.

Job Description:

The Client Services Account Manager will be responsible for accounts and will providing daily support for Creative Shops; the ideal candidate will be able to balance multiple tasks simultaneously while providing a high level of service. Duties include:

 Providing daily support to users of the Eyeblaster online platform on a wide variety of technical and creative issues, on the phone and in person and via emailIntroduce the Eyeblaster Platform to new clients and conduct new and refresher training sessions, in person and on the phone. Open, organize and maintain clients accountsMonitoring the creation and execution of Eyeblaster campaignsSupporting Eyeblaster sales throughout the sales cycleIntroducing and educating clients to new Eyeblaster products, features, and best practices

 

Qualifications:At least 2 years of experience in the online advertising industry3 years experience working with Flash designGood knowledge of HTML, Java Script and other popular Internet toolsAble to master new technologies in short periods of timeHighly motivated, resourceful and intelligentHighly independentAble to manage multiple projects and clients at the same timeExcellent communication skills with particular attention to detail