Director, Instructional Design

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Purpose/Objective

 

The Director of Instructional Design is responsible for the design of learning programs and leadership, management and development of the Instructional Design (ID) team (senior and junior designers). Our learning programs are delivered both to internal business partners and external Fidelity clients and must be leading edge and of commercial quality. The Director works closely with L&C senior management, Director of Instructional Design Project Management, Program Directors and other L&C resources to ensure that all projects are effectively scoped, resourced, executed, and evaluated. The Director is responsible for building relationships with business partners and vendors to enhance this process. Key Job Responsibilities

The instructional design (ID) director’s responsibilities are as follows:

Develop and implement creative and innovative eLearning (commercial quality) and classroom program strategy for both internal business partners and external Fidelity clients

Work with Technology Planning and Operations to select eLearning vendors

Coach and develop IDs how to improve their writing, design, and development skills through one-on-one coaching sessions – review and critique learning program (eLearning and classroom)

ID and Editorial resource management

Contractor resource management

Develop frontline associate capability resulting in exceptional experiences for FBC customers

Develop client capability resulting in experiences using FBC services

Design and develop new hire and foundation skills training programs

Create comprehensive training solutions for implementation of business initiatives

Design evaluation instruments that measure learning and program effectiveness

Working Relationships/Contacts

 

Communication with various levels of management, through presentation or discussion of issues and participate in cross-functional teams.



Knowledge/Skills:

Broad knowledge of eLearning and learning technologies.

Demonstrated ability to actively manage/participate in one or more projects

Ability to demonstrate creativity and innovation while solving problems quickly and efficiently

Ability to bring people together with varied talents and perspectives to generate creative solutions

Strong judgment and problem solving skills

Demonstrated ability to work effectively with clients, across levels of management and staff

Excellent verbal and written communication skills

 

Requirements:

Detail oriented.

Demonstrated ability to effectively communicate both verbally and in writing.

Demonstrated track record of developing innovative learning programs

Presentation skills.

College degree, masters preferred

Some travel required