Director, Market Analytics

UnitedHealth Group is an innovative leader in the health and well-being industry, serving more than 55 million Americans. Through our family of companies, we contribute outstanding clinical insight with consumer-friendly services and advanced technology to help people achieve optimal health.



UnitedHealthcare, a UnitedHealth Group company, provides network-based health and well-being benefits and services for employers and consumers nationwide. We use our strength, diversity and innovation to improve the lives of the more than 18 million people who receive our unique products and services. And our endless pursuit for excellence in everything we do extends to your career as well. Join us today for an inspired and purposeful mix of professional growth opportunities and personal rewards.

 

The Director will be responsible for the leadership of the Market Analytics team including the vision, planning, development, quality, socialization, and effectiveness of all analysis products from the Market Analytics group.  Primary customers will be other teams within the Market Strategy & Business Intelligence Group, corporate executives, and other functional teams across UnitedHealthcare and UnitedHealth Group.

 

The following broadly define the objectives and expectations of this role:
Effectively leverage internal employees, consultants, and other outside resources to provide high quality, well-structured, and innovative analysis products. (Leadership)
Routinely implement more effective/efficient data acquisition, processing, reporting, and analysis processes.  (Operations Management / Operational Efficiency)
Take ownership in evolving the analysis capability of the entire organization, leveraging best practices / accepted methods and views from other industries.  (Innovation / R&D)
Understand the business of UnitedHealth Group and the needs of key internal customer segments. Leverage this understanding into all of the above objectives.
Adaptive leadership style and team leadership skills. Daily responsibilities will range from problem solving to defining data requirements to rolling up your sleeves as a member of the team.


8+ years of analysis-oriented roles with at least 3 years of solid leadership experience.
Logical, well-structured thought processes and problem-solving ability; superior critical thinking skills.
Understanding of how a business operates and the ability to quickly understand the performance drivers for UnitedHealthcare and subordinate business processes.
Ability to sit down with an internal customer of any level, define the problem/opportunity, and then leverage available facts and assumptions to develop an acceptable answer in a timely fashion.
Consulting experience preferred.
Solid foundation of business analysis frameworks, e.g., consulting case interviews.
Understanding and ability to leverage basic or advanced levels of statistics.
Experience with various modeling techniques and tools, e.g., various types of regression, cluster analysis, SPSS, Minitab.
Experience with various database, data mining, and data analysis packages such as Hyperion/Brio, Access, Essbase.
Familiarity with US Census resources and other sources of business or industry-specific data.
Sales experience and/or exposure to sales processes and management is a signficant advantage.
Systems development / data architecture experience is helpful to address the broad spectrum of needs and challenges.
BS degree in technical, business, or financial discipline.
MBA preferred.

Diversity creates a healthier atmosphere: equal opportunity employer M/F/D/V