Internal Communications Intranet Manager

Quality. Responsibility. Mutuality. Efficiency. Freedom. Unusual values for a $5 billion company? Not at Masterfoods USA! The Five Principles of Mars have inspired us for over 90 years. More than a statement of values, they are the explanation for our success and the formula for our future.

Masterfoods USA creates the foods you love, like M&M's?, SNICKERS?, DOVE? and UNCLE BEN'S? . . . and the foods your pets love, too, like PEDIGREE?, CESAR?, WHISKAS? and SHEBA?.

We stand apart because we are a global leader in the food, snack and petcare industries and one of the most successful family-owned businesses in the world. Currently, we are looking for qualified, diverse individuals to apply for the following position:




The intranet manager is responsible for managing content and introducing new applications for dotMars, the Masterfoods USA intranet. The intranet manager works as part of the internal communications team to enhance overall communication for Masterfoods USA, while providing timely, effective communications for an audience of 9,000 associates. The intranet manager also works closely with the Masterfoods USA Leadership Team, Business Unit presidents, plants locations and other key stakeholders to ensure the content on dotMars is fresh and updated regularly with business and industry news, leveraging both internal and external news sources. The successful candidate will be responsible for developing and implementing strategies and tactics that promote the intranet as a primary communication channel, as well as enhancing personal productivity.


 


Key Responsibilities:

Manage all aspects of the dotMars home page, including corporate news updates, banners, resources, feedback and design.
Develop and enforce guidelines for site/page creation and ensure site adheres to all Mars branding guidelines
Write and edit copy, using intranet style, for internal news stories; solicit and edit editorial contributions from other business units and functions. Determine best ways to use intranet to communicate with associates.
Develop and lead training module to familiarize associates on using the intranet, emphasizing value of self-service and productivity tools. Act as primary contact for all business units, site and functional content managers to ensure design and content is properly aligned with corporate look and feel and messaging.
Interface with other key internal stakeholders, including HR, Finance and IT, to support development of new tools for associates.
Direct in-house resources and external vendors who are responsible for design and functionality of site.
Manage associate feedback tools to ensure timely response
Develop intranet metrics reporting tools and provide regular updates on site usage that help identify opportunities for new applications
Oversee development of search tools that enhance user experience
Work closely with Internal Communications director, Masterfoods USA leadership and other key stakeholders to communicate and generate support for organizational change
Develop additional communications strategies based on company vision, priorities and audience needs
Liaison with global communications contacts, as needed, and work with Corporate Affairs colleagues to ensure consistency of internal and external messages


 



Key Skills Required:

Experience in developing intranet strategy and design that complement a proactive corporate communications function.
Superb communications skills and talent to tailor messages to specific constituencies.
Consummate organizational savvy and negotiation skills, with the facility to interact and influence at the most senior levels of the organization.
Demonstrated ability to work well with all levels of management.
History of responding to rapidly changing conditions with agility and imagination, capitalizing on emerging opportunities.
Excellent organizational skills, including ability to multitask, organize, prioritize and follow through on commitments.
Ability to maintain discretion and manage confidential information.



Minimum Qualifications:
3 years intranet management experience in a corporate environment, along with experience in corporate communications and/or journalism. The knowledge, skills, and abilities typically acquired through the completion of a bachelor's degree program in a related field, or equivalent work experience. Solid understanding of organizational communications and its impact on a business is a must. Proficiency in Microsoft Office products. Ability to travel 10% of the time Successful completion of a drug and background screen

 

 

Preferred Qualifications:5 years intranet management experience in a corporate environment, along with experience in corporate communications and/or journalism. Bachelor’s degree in communications and/or journalism Advanced degree desired Solid understanding of Internet/intranet management/development, knowledge of HTML and Web design and management tools


 

Company-paid relocation is not available for this position. 

 

As a privately-held, family-owned company, Masterfoods USA offers benefits which reflect our commitment to attracting and retaining great people. This includes excellent pay, competitive health and dental care coverage, a retirement plan, a very competitive vacation plan and unrivalled career advancement opportunities, to name just a few of our unique and generous benefits.

 

If you're looking for a place where you can take ownership for your work, where the pace is fast, the environment is built around the importance of open communication, and where employees are called "associates" and treated as such, then we want to hear from you.

 

We value a diverse work environment and encourage qualified individuals to apply, regardless of race, religion, disability, national origin, veteran status, gender and age. Masterfoods USA is an Affirmative Action and Equal Opportunity Employer.

 

Visit www.mars.com to learn more about our company and for information about all of our current openings. Please, no agencies.