Market Research Sr Group Mgr

JP Morgan Chase — Senior Group Market Research Manager About JPMorgan Chase

JPMorgan Chase has assets of approximately $1.1 trillion and operations in more than 50 countries. The firm is a leader in investment banking, financial services for consumers and businesses, financial transaction processing, asset and wealth management and private equity. The headquarters for JPMorgan Chase is located in New York. J.P. Morgan Chase & Co. has six lines of business:
Asset & Wealth Management
Card Services
Commercial Banking
Investment Banking
Retail Financial Services
Treasury & Securities Services

We are a leader in all of them. The brands: JPMorgan Chase, JPMorgan, Chase and Bank One are currently used in the marketplace to deliver capabilities to communities around the world.

 Division - Card Services

 

Job Description:

 

The Chase Card Services market research function is one of the strongest, best-developed market research programs in all of  JP Morgan Chase. Chase Card Services Market Research provides strategic and decision support to senior management across all functions including branding, advertising, and product development.

 

Successful candidate will be a skillful manager who is results-oriented.  Incumbent will be responsible for managing all market research for one Chase Card Services’ largest divisions and will be a key member of the Market Research & Competitive Intelligence Leadership Team.  This position will be responsible for managing two market research managers and will be responsible in tandem with department head in leading development and integration of new market research methodologies.

 

Incumbent will support senior internal marketing clients at Card Services by providing market research and analysis to key decision makers based on in depth business and market research knowledge. Research will span a broad array of business issues and research methodologies including consumer behavior, new product development, segmentation, communications testing, price elasticity, and attitude & usage studies.  Responsibilities include designing, managing, analyzing and reporting on a variety of market research projects to provide management with information on customers, prospects, competitors, and new or existing services.  Incumbent must have the ability to integrate critical information from many diverse areas and projects and prepare and present research findings to senior management within the line of business and other team members.

 

Specific Responsibilities include:

? Serving as an internal consultant to key senior decision makers.
Identify research needs of internal clients and determine the most effective and efficient way to meet these needs.
Analyze results, provide recommended actions, and assess implications of research findings.
Effectively communicate to management and clients via presentations, reports and proposals.
Ensure high quality deliverables are met in a timely manner.
Manage activities of multiple suppliers towards the accomplishment of meaningful and timely results within the budget.
Participate in special cross-functional teams requiring consumer research information.
Providing coaching and counseling in developing direct reports
Directing all research efforts within the Division and working directly with senior leadership of that division to leverage research to improve business results



Bachelor's Degree in Business with 7-10 years experience marketing research. MBA or Master's Degree in Marketing Research a plus. Financial services experience not required. Must have worked on a good mix of quantitative and qualitative projects. Knowledge of statistical tools like SAS and SPSS will be an added advantage. Should be a seasoned manager who has demonstrated skill in developing people.  Must have demonstrated ability to manage market research projects, work closely with multiple internal clients and be results oriented. Superior written and verbal communication skills are essential. The incumbent must also have the ability and drive to work in an intense, fast paced environment.