Segment Manager II

Provident Bank is an employer that values strengthening and building relationships with our customers, colleagues and communities that we serve. At Provident we value diversity and have an environment where our employees are treated with care and respect, talents developed and achievements are rewarded. In this role, you will support the Banks mission by assisting our customers with achieving their financial goals.

> Job Summary:

> Responsible for knowing the customer and for developing strategies to acquire and deepen customer relationships

> Uses market and other data to continually deepen the understanding of customer needs and drivers of customer behavior

> Develops strategic recommendations to improve the growth, performance and profitability of customer segments

Requirements:

Job Specifications: Education(ED), experience(EX), and knowledge/abilities (K/A) required for competent performance in the job:

ED Four (4) year college degree in Business or related field. Specialization in Marketing is preferred.
EX Minimum seven (7) years experience in segment management or marketing position with substantial proven accomplishments and skills in strategic planning, product development, pricing, marketing and financial analysis.
K/A Familiarity with financial products and services.
K/A Ability to manage the direction of a customer segment to meet the Banks strategic and financial goals.
K/A Ability to analyze raw data and compare, evaluate and formulate into meaningful information and recommendations.
K/A Excellent planning, organizing, problem-solving and decision-making skills.
K/A Excellent verbal and written communication skills.
K/A Expert knowledge of marketing theories and principles.
K/A Ability to efficiently manage numerous projects and tasks simultaneously.
K/A Strong writing and presentation skills.
K/A Displays consistent positive attitude.
K/A Strong interpersonal skills to interact with a wide variety of customers. BR>K/AProficiency in personal computer applications, including spreadsheet, presentation and word processing software.
K/A Familiarity with production and printing processes and strategies for advertising, collateral and direct mail.