VP (Sr. Manager) - Client Development (Private Label)

Citigroup's story is well known - the first financial services company in the United States to bring together banking, insurance, investments and e-commerce, under one-umbrella. Our major brands are Citibank, CitiFinancial, Primerica, and Salomon Smith Barney. Citigroup's 270,000 employees manage 190 million customer accounts across more than 100 countries. As one of the largest financial services companies in the world, Citigroup is diverse and expansive - globally, ethnically and intellectually. We are proud to be recognized as one of the 100 Best Companies for Working Mothers (Working Mother Magazine) and one of the top US Companies for Asians, Blacks and Hispanics (Fortune Magazine). Citigroup is a company for people who want to make a difference, and who thrive in an environment of change, challenge and competition. Citigroup is an Equal Opportunity Employer M/F/D/V.



Accountable for the Citi/K'Mart relationship/portfolio, this individual will be critical in helping to start up and develop a strong in-store credit culture and comprehensive marketing strategy to drive profitable portfolio growth. They will develop strong relationships with K'Mart management and partner with them and the Sears/K'Mart credit team to deliver and execute creative initiatives that profitably grow sales for Citi as well as the client. Included in this position is a thorough understanding of:? the drivers of credit share and credit sales, particularly in starting up new retail credit programs, the specific retail format and the competitive environment.


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???????? Chartered with delivering annual credit sales of?$1B+.


???????? Work closely with the Sears / K'mart credit team and K'Mart management to identify and implement strategic and tactical initiatives to drive profitable growth for Citi as well as K'Mart.


???????? Specific initiatives include, selling in, testing and launching unique and compelling value propositions (both for new account acquisitions as well as increased usage), strengthening in-store credit culture through training and incentives, improving in-store communication methods etc.


???????? Gain in-depth knowledge of specific format business as well as the competitive environment (through understanding business goals and objectives, participating in store visits, understanding credit needs etc.) and utilize this information to increase sales on the Citi / Sears credit card and other products.


???????? Develop deeper partnerships with senior management of K'Mart and lead the organizational efforts to strengthen these relationships.


???????? Partner with product management (ECM -- Private Label & MasterCard) to develop / enhance products, including participating and sponsoring research.


???????? Build organizational consensus supporting the client delivery of quality customer experiences -- credit products.


???????? Lead in the development of specific, comprehensive client and Citi business and marketing plans.


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??????5-10 years of client relationship / marketing accomplishments preferably in the retail private label / co-brand credit card industry.

??????Demonstrated success developing and growing new "start-up" retail credit programs, highly desirable.

??????Strong knowledge of the consumer credit card industry. Specific knowledge of department store formats highly desirable.

??????Solid track record in improving credit share penetration in a retail environment

??????Demonstrated strong marketing, client development, strategic planning, communication, analytic and matrix-management skills.

??????Strong leadership and people management skills.



??????Bachelors Degree, MBA desirable

??????Ability to plan and integrate products and programs with partner marketing opportunities

??????Team player w/ strong communication & networking skills, comfortable with matrix organization and ability to forge cross-functional project/program consensus

??????Excellent interpersonal and communication skills, both written & oral

??????Strong analytical/financial skills, understanding of cards profit models and program/product evaluation

??????Knowledge of credit card operations, customer servicing and logistics

????? Program/project management and vendor/agency management skills, high aptitude for problem solving