Manager Operations

Job DescriptionSummary Statement:

Plans, directs, and coordinates activities of designated product lines to ensure the cost, schedule, technical, gross margin and profitability goals or objectives are accomplished. Ensures the plans and performance of the organization are in consonance with the division and the Company. Develops and provides leadership to institutionalize the processes of Continuous Quality Improvement in accordance with organization goals and objectives.

Essential Functions and Key Responsibilities:
Manages a multi-disciplined team for assigned product lines and is responsible for the complete cost, technical and schedule performance of these product lines. Participates in the proposal and contract negotiating team for all change activity. Responsible for all phases of product line after initial production demonstration to sustaining production. Acts as primary customer contact for product line activities, leads product line review sessions with the customer to discuss cost, pricing, schedule and technical performance.

Implements processes using lean techniques to eliminate waste and improve process value in the short to mid-term. Leads or participates in preparation of business plans and work statements and development of technical and administrative specifications, and operating budgets.

Establishes milestones and monitors adherence to master plans and schedules. Identifies product line problems and develops methods to increase productivity, gross margin and profit. Directs the work of employees assigned to the product line from technical, manufacturing and administrative areas.

Develops and manages the department?s budget including establishing staffing levels, overtime requirements and routine expenses. Recommends budget levels for department inventories and supplies.

Ensures the Company and Federal Aviation Administration (FAA) standards and procedures are followed. Maintains effective communications between all departments.

Reviews status reports for operational performance and modifies schedules or plans as required. Prepares monthly, quarterly and annual reports for customers, management and others as required.

Manages employee issues to resolve conflicts in job assignment and behaviors within the work group. Ensures the individuals within the work group are trained to perform their assigned job functions and cross-trained to perform all job functions within the work team.

JOB QUALIFICATIONS:
MANAGER OPERATIONS

Formal Education, Training, Professional Certification and Work Experience:
Bachelor Degree in appropriate discipline or equivalent and eight (8) to ten (10) years related experience and/or training, or equivalent combination of education and experience. A minimum of five (5) years management is required.

Number of Employees Directly Supervised:
May directly supervise from 20 to 40 supervisors, professionals, clerical, Leads and production personnel.

Communication and Special Skills:
Communicate effectively using electronic media and in written and verbal forms.
Make telephone and direct personal contact with internal and external personnel and make formal presentations to small or large groups. Competent in the use of standard software applications such as Microsoft Word and Excel