General Manager - Passenger Service

General Manager - Passenger Service

Chicago O'Hare (ORD) International Airport 

DESCRIPTION:

Where is your career taking you?Would joining an entrepreneurial organization in the airline support industry, which acknowledges and rewards self-starting professionals be a fit for you?Would the elements of compelling work in a fast-paced environment, delivering consistent quality controland client satisfaction, and having effective airline industry business partnerships  in a career opportunity appeal to you?  If you answered ?Yes? to any of the above, you are the candidate this posting is designed to attract. 

G2 Secure Staff, L.L.C. (G2), is a premier provider of human resources to the aviation industry.  G2 is a company that believes in both personal and professional growth of its management team and employees.  Professionally, we pride ourselves on our Integrity and Commitment to our clients, and on providing our employees with an environment conducive to productive and long-term employment.  The G2 management team has many years of experience of successful contract partnership with the airline industry, currently supporting more than 35 domestic airports in a host of positions.  The message is very clear from the top down: ?Act with honesty, integrity, and always do what is right by the customer?. 

G2 is looking for a candidate to fill the General Manager - Airline Passenger Service position and lead the Chicago O'Hare (ORD), Illinois operation. The ideal candidate will have 2+ years of Airport/Airline Operations management and proven customer service experience.  The position is responsible for efficient and effective management of the support operations of 'above wing' airline/passenger service per client airline specifications,via day-to-day operations including staff selection, training, performance management, scheduling, covering open shifts, manage daily/weekly budgeted hours, incident investigations, and responding to client needs.  Position reports to a Regional Operations Manager and oversees a small staff of non-exempt, hourly airline service employees.



JOB SPECIFICATIONS:Must be able to perform all duties of subordinate employees when necessary. Must be familiar with all pertinent regulations (company/client/government agencies)Schedule personnel daily/weekly and furnish copy to Regional ManagerMake sure employees follow all regulations/procedures Manage weekly and monthly labor allocations in accordance with client's approved budget  Communicate effectively with fellow employees and client representativesMake recommendations to Regional Manager regarding personnel performanceCommunicate safety hazards and equipment problems to corporate support or Regional ManagerMake sure state licenses and training records are currentReport inquiries and other major incidents to corporate support and/or Regional Manager Keep supervisor informed of needs and problems in assigned areas, maintain cleanliness of immediate work area and report maintenance needs Utilize appropriate communications channels and maintain records, reports and files as required Utilize company and client equipment, supplies and resources in a conscientious, cost effective mannerPerform quality assurance service audits as directed to conform to client?s specifications and/or proceduresPerform other duties as assigned

REQUIREMENTS:  Bachelor?s Degree preferred and/or 2+years of progressive operations/staff management experienceAirline management experience highly preferredPrevious management experience of service staff preferred Track record of building positive work teams in a multi-cultural, diverse environmentAvailability to work flexible schedule to include weekends, overnight and holiday shiftsReliable transportation and a valid driver?s licensePhysical ability to lift, carry and/or hold up to 50 lbs.Advanced communication skills, written and verbal  Intermediate Microsoft Office Suite skill to include, Excel, Microsoft Office, and Outlook; proficient data entry skillFlexibility, multitasking skills and ability to work in an changing environment

WE OFFER:Competitive total compensation packageAdvancement opportunitiesComprehensive benefit package 401K retirement savings plan 

Qualified candidates interested in this opportunity, immediately submit via e-mail a cover letter (with salary history) and your resume to jobs@g2securestaff.com .  Pre-employment drug test and FBI criminal background checks are required for the selected candidate.NO RELOCATION ASSISTANCE / NO AGENCIES / NO CALLS.  Total compensation package is commensurate with experience and will include a significant variable pay component.This posting closes August 20, 2006. 

We would like to thank everyone who submits his or her resume for this position.  Due to the volume of resumes that we receive, only those candidates selected for interviews will be contacted.  G2 Secure Staff, L.L.C., is an equal opportunity employer and promotes a smoke free & drug free workplace.

EOE M/F/D/V