Events Specialist/Technician

SONY is one of the most recognized and respected brand names in the world. Sony is a leading manufacturer of premier, state-of-the-art audio, video, communications and information technology products for the consumer and professional markets. Its creative music, motion picture, television, computer entertainment, and online businesses make Sony one of the most comprehensive entertainment companies for the broadband era.

POSITION SUMMARY

The Events Technician will provide Audio/Visual technical support for special events and meetings in the Sony Wonder Technology Lab (SWTL -- a unique multimedia and technology museum), Sony Plaza Atrium, and the Sony Corporation of America (SCA) executive conference rooms. This individual will also be responsible for maintaining the A/V and integrated computer systems in these locations.

You will be working with the latest state of the art equipment (HDCam, Blu-ray, and 4k digital projectors) as well as obsolete legacy equipment (DOS based computers and analog tape formats). You understand and love A/V technology and can work with other Technicians to troubleshoot complex problems, but you are also able to explain technical options to non-technical people and make them feel comfortable and confident that their events will exceed their expectations.


KEY RESPONSIBILITIES
Provide first and second level technical support for all systems in the SWTL (computers, video and computer monitors, video players, amplifiers, and custom I/O devices) and for events in the Sony Plaza Atrium
Test and maintain all equipment and oversee all upgrades and technical issues
Support all aspects of the executive floor conference rooms, including scheduling meetings/events and setup and breakdown of equipment and tables/chairs
Provide video recording, duplication, and editing services as needed
Create and maintain weekly maintenance and booking/usage logs
Respond promptly to all A/V problem calls and be able to efficiently troubleshoot in high-pressure situations

QUALIFICATIONS
Three years of event setup experience (PA, audio mixing, lighting, and video) and A/V and computer system troubleshooting
College degree preferred
Must possess strong oral and written communication skills
Experience working with upper management and executives
Provide exceptional customer service
Possess a ?fix it now? sense of urgency
Experience with audio mixing boards, digital projectors, A/V patch bays, A/V routers, distribution amplifiers, and computer controlled equipment
Must have knowledge of various computer platforms and operating systems (Dos, Windows, Mac), various video formats (DigiBeta, HDCam, DVD, Blu-ray), and A/V control systems (AMX, Crestron)
General handy-person skills (basic soldering, drilling, and cable making)

ADDITIONAL INFORMATION
Work Schedule is Monday through Friday, some evenings and weekends as needed. Required to participate in all major events
Department uniform is required

SONY is an Equal Opportunity Employer. All persons shall have the opportunity to be considered for employment without regard to their race, color, religion, national origin or ancestry, age, disability, sex, marital status, sexual orientation, obligation to serve in the armed forces of the United States, citizenship, disabled veteran status, Vietnam era status, or any other characteristics protected by applicable federal, state or local laws.
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