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IT Support/ Help Desk Specialist
| Details |
Country: USA
Location: TX Dallas
Total applied: 31
Relevant Work Experience: 2+ to 5 Years
Career Level: Student (Undergraduate/Graduate)
Job Type: Employee
Job Status: Full Time
Job Shift: First Shift (Day)
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IT Support/ Help Desk Specialist
JM Family Enterprises, Inc. a $9.4 billion company, has acquired a majority interest in American Auto Exchange, Inc., a successful automotive software company. AaXchange is dedicated to streamlining new and used car operations, inventory optimization and vehicle purchase and disposal and has a client base of nearly 750 dealerships nationwide. If you would take pride in joining an organization that is on the Fortune?s 2006 100 Best Companies to Work For list-one that recognizes and generously rewards performance-join our team!
Qualifications Standards:
Required:
Bachelor?s or Associates Degree
3-5 years experience supporting Windows 2000-2003, XP, Exchange Server, Backup Hardware & Software, Virus Definition Servers and Clients
Preferred:
Experience with SQL and MS SQL Server, Cisco and other Networking devices, Firewall management
Description of Position:
Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems. Responds to telephone calls, email and personnel requests for technical support. Documents, tracks, and monitors the problem to ensure a timely resolution.
Responsibilities:
Provide IT Support for local and remote users
Procure and configure laptop and desktop hardware/software
Manage Virus Update Server
Manage Backup Software
Manage hardware and software inventories
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Automotive & Motor Vehicle & Parts 
