Outside Lot Assist.Lot Coordinators.New Jersey

Job Description:
Job Summary:

Reporting to the designated manager, assist with the outside operations and functions of one or more of the following departments: Consignment, Factory, Fleet/Lease, Commercial Account or E-Commerce in accordance with corporate guidelines to ensure maximum dollar sales volume in the most profitable way possible. Perform all duties assigned by the designated manager. Must know, practice and ensure that company policies and procedures and state or federal laws are followed at all times.

Responsibilities and Duties:

1. Provide prompt and courteous service:
A. Demonstrate friendliness and greet every customer as they enter and participate at the sale.
B. Maintain a professional appearance and a neat work environment consistent with the Handbook.
C. Perform customer service transactions as described in the factory contract.

2. Make sure customers receive prompt, efficient and courteous attention from all employees.

3. Be familiar with procedures for handling all aspects of customer service.

4. Resolve any customer complaints in a friendly, courteous manner and advise the General Manager or designated manager of all serious complaints or incidences.

5. Assist in assuring the inventory is in the proper designated areas of the lot at all times. Help with a physical inventory on a periodic basis.

6. Move vehicles requiring services from Mechanical Services Shop, Body Shop or Detail Shop to the proper staging areas at the required time. Assist in verifying that repairs are completed, charges submitted and inventory is moved to the designated lot area.

7. Number vehicles for sale.

8. Assist with representing vehicles on the auction block and assist sales representatives as needed.

9. Perform duties in compliance with all contractual customer, contractor and supplier agreements.

10. Practice and promote teamwork at all times. Set a good personal example of attitude and performance.

11. Advise the designated manager and Facilities of all breakdowns and maintenance needs immediately.

Educational Requirements and Qualifications:

High School Diploma or GED preferred with six (6) months auto auction experience required. Must be qualified to operate a motor vehicle and possess a valid driver's license.

Physical Requirements:

The physical activity requirements of the position are from Light to Medium Physical Work. (Refer to Policy HR-200 for definitions)

Visual acuity requirements include color, depth perception and field of vision comparable to definitions for Clerical, Administrative, Machine Operators (including inspection) positions. (Refer to Policy HR-200 for definitions)

Physical Working Condition:
This position is subject to both inside and outside environmental working conditions, including temperature changes, outside weather conditions, slightly elevated ambient noise levels, and minor atmospheric conditions affecting skin or respiratory systems, such as fumes, odors and dusts associated with internal and external service station/convenience food and petroleum dispensing operations.

Searchable Keywords: Outside Lot Assist.Lot Coordinators.New Jersey / gj-mo

Expected Travel Time: None