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Customer Service Assistant

Details

Country: USA
Location: CA Los Angeles
Total applied: 28

Performs routine back office, clerical, customer service and/or lending duties to support the branch. Includes contacting customers regarding insufficient funds, processing night deposits, responding to incoming wire transfers, reviewing overdrafts, DDA non-post large items and signature check reports. May oversee safe deposit activities and other customer service issues. May service as back up for other branch positions.

Customer Service Assistant II, N13 - Typically requires a High School degree or equivalent and 3 years banking experience with CCR or FSR certification. Broad application of principles, theories, and concepts in applicable discipline. Proficient knowledge of branch customer service, back office and safe deposit procedures.

Customer Service Assistant III, N14 - Typically requires a High School degree or equivalent and 5 years banking experience with CCR or FSR certification. Recommends new procedures and methods. Advanced knowledge of branch customer service, back office, safe deposit and lending procedures.

N13 $11.16-17.86
N14 $12.52-20.04

https://recruiter.kenexa.com/zions/cc/CCJobDetailAction.ss?command=CCViewDetail&ccid=bupJEdUjsTs%3D&job_REQUISITION_NUMBER=72749

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